Remote Executive Assistant

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Zirtual is a work‑life balanced company that offers clients experienced, educated remote executive assistants for their personal and professional needs. Our U.S.‑based Virtual Assistants (VA) strive to meet and exceed client expectations.

• Calling warm leads
• Data collection
• Scheduling

• Facilitate on‑time project and goal completion

• Scheduling and coordinating appointments as necessary
• Proactively monitoring the client’s calendars to identify potential conflicts and ensure the team maximizes the client’s time

• Research on events, travel, projects, etc.
• Provide research results to team members within an established time frame, based on best practices learned in Zirtual training and team preferences

• Ensure specifications of the purchase meet the client’s satisfaction
• Expense reporting and organization of expenses as necessary
• Other administrative tasks such as inbox management, transcription, standard business correspondence, research, and data entry

• Respond to and organize emails as necessary, based on specific guidelines provided by the client and in line with Zirtual policies

• Manage social media and marketing tasks as required

• Draft agendas, take meeting minutes, and provide follow‑up as required

• Provide continuous clear communication about task status, needs, and questions to clients
• Acknowledge all tasks assigned within the established time frame
• Ensure that client understands expected due dates, and communicate any changes or delays with the client
• Keep client aware of hour usage and renewal dates by sending a Weekly Usage Report, and if requested, end‑of‑day reporting
• Seek feedback from the Account Supervisor on KPIs, task quality, and time management
• Reach out to the Account Supervisor whenever additional task support or client coverage is needed during vacation or illness
• Accurately and in real‑time track all billable hours for the client in the official Zirtual time tracking system

Subject to client needs and team priorities.

• Clear, precise, proactive, and professional written and verbal communication skills
• Ability to organize and effectively prioritize tasks
• Ability to multi‑task with various programs and learn new programs as required
• Commit to a minimum of one year with Zirtual
• Meticulous attention to detail, and ability to comprehend difficult tasks
• Capable of responding to stress in a fast‑paced environment
• Strong interpersonal skills and ability to quickly develop working relationships
• Affable and enthusiastic attitude toward teamwork
• Internet/Web and computer savvy

• Associate’s Degree, Bachelor's Degree, or a minimum of 7 years experience as an Executive Assistant to C‑level executives
• Minimum of 4 years of administrative experience
• Preferred experience working with C‑level executives
• Proficiency with Google Suite and Google Calendar, and fluency in Microsoft Office
• Proficiency with a task management program such as Trello or Asana
• Preferred experience with a communication program such as Slack
• Preferred experience with a CRM platform such as Sales Force, Hubspot, or Zoho
• Preferred experience with an expense reporting program such as Quickbooks or Expensify
• Preferred experience with a travel management program such as Concur
• Preferred experience with a social media management program such as Hootsuite and Word Press
• Reliable Internet connection, computer, and phone
• Typing ability of at least 50 WPM with accuracy
• Available during business hours PST or EST Monday‑Friday, unless otherwise agreed in writing with each client

• You will be compensated as a 1099 independent contractor. VA’s are paid a set amount of the client’s monthly plans, with monthly pay averaging $1,500‑$3,800 per month, depending on the client mix.
• Outbound calling client plans are paid at a higher minute‑based rate.

Mid‑Senior level

Full‑time

Administrative

Technology, Information and Internet

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