Development Operations Coordinator ; Remote

Give Well is a research organization that identifies and funds cost-effective giving opportunities, focusing on global health and well-being. Our work is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing nearly $400 million in 2024.

We’re hiring a Development Coordinator to serve as the operational backbone of Give Well’s Philanthropy team. This person will be the engine that keeps our logistics running smoothly — ensuring donors receive timely, accurate, and warm responses, and operating the systems that allow fundraisers to spend more time in front of donors. You’ll be the “front door” to Give Well for donors and prospects, managing inbound communications across our main inboxes.

In this role, you’ll coordinate administrative needs across the Philanthropy team and maintain the systems and processes that support our donor relationships. You’ll work closely with fundraisers, operations partners, and other internal teams to keep workflows organized, ensure logistical needs are handled reliably, and resolve inquiries with clarity and professionalism. You’ll also help us evolve our team operations as we grow — proactively spotting bottlenecks and implementing improvements that strengthen our ability to scale high-quality donor stewardship.

This role is ideal for someone who loves bringing order to complexity, thrives on enabling the success of others, and is energized by serving as a steady operational anchor in a fast-moving, evolving environment.

Whywe'rehiringthisrolerightnow: As our fundraising team expands, the volume and complexity of donor interactions have outpaced the operational support we currently have in place. We’ve been bridging this gap through temporary contracting, but we now need a full-time team member to provide consistent, integrated support and help build durable systems for the future. This role will allow our team to maintain high-quality donor interactions, reduce operational friction for fundraisers, and strengthen the infrastructure required to scale our donor engagement in a thoughtful, sustainable way.

The strongest candidates will have at least one to three years of experience in administrative support, operations coordination, customer service, or roles involving logistical execution and stakeholder management. You don’t need to have worked in philanthropy before, but you should be motivated by Give Well’s mission and excited to support donor-facing work behind the scenes.

In addition to relevant experience, we’re looking for someone with the following qualities:

You excel at operational coordination. You enjoy keeping multiple work streams moving, tracking details meticulously, and creating structure that helps teams function smoothly. You’re reliable, organized, and able to juggle many tasks without dropping balls.

You thrive in environments with ambiguity. This role will evolve as our team grows. You should be comfortable with shifting scopes, changing systems, and learning new tools. You see change as an opportunity to improve processes, not a source of stress.

You communicate clearly and professionally. You can write crisp, context-appropriate responses to donors and internal partners. You should be able to communicate clearly, confidently, and without errors.

You make good judgment calls. You know when to answer something yourself and when to ask for input. You’re attentive to nuance.

You collaborate well. You can easily track work with multiple stakeholders across teams, understand what you need from people, and follow up reliably. You keep others informed and close loops diligently.

You’re curious about AI and operational tools. You may not have technical expertise, but you’re open to experimenting with new tools and thinking about how technology may shape this work over time.

Experience with Salesforce, Asana, and customer service environments are preferred but not required.

• Team: You'll report to the Senior Manager, Philanthropy.
• Compensation
  :
  • NYC or the San Francisco Bay Area: $96,100
  • All other U.S. locations: $87,100
• Location: Give Well’s staff…