Planning Administrator

Hours:
Full Time - 40 hours - Monday to Friday

Creating and maintaining great places to live and work delivered by excellent people who care…

We are looking for a proactive and organised Planning Administrator to join our team based in Denton. The successful candidate will be responsible for the planning and coordination of engineers to deliver both Planned Preventative Maintenance (PPM) and Reactive Maintenance works across our retail client portfolio.

You’ll act as the central point of communication between clients, engineers, and management — ensuring works are scheduled efficiently, completed on time, and meet contractual SLAs and compliance requirements.

• Schedule and coordinate engineers for PPM and reactive maintenance tasks.
• Manage daily and weekly workload planning to ensure optimal engineer utilisation.
• Monitor job progress, updating internal systems and client portals accordingly.
• Liaise with engineers, clients, and subcontractors to ensure timely completion of works.
• Track and report on performance metrics such as completion rates and response times.
• Support compliance by ensuring all documentation and certification are recorded accurately.
• Handle client queries professionally and provide regular updates on job status.
• Assist with general administrative duties within the FM operations team.

• Previous experience in maintenance scheduling, facilities coordination, or helpdesk administration (ideally within a retail or FM environment).
• Excellent organisational and communication skills.
  Strong attention to detail and ability to manage multiple priorities.
• Confident using computerised maintenance management systems (CMMS) or CAFM tools.
• A team player with a proactive and problem-solving approach.

In return for your hard work we offer additional training and development, 26 days holiday (+ bank holidays), generous pension contribution, life assurance and much more.
We are VINCI Facilities – experts in the built environment. VINCI Facilities is a Facilities Management and Building Solutions provider, delivering cost-effective and sustainable bespoke solutions to customers in the public and private sectors. We are committed to working towards a lower carbon society, focusing on sustainable and innovative methods to exceed our partners' goals and add value for all stakeholders – and we were named the top-ranked FM service provider in the Sustainable FM Index for 2020.

We put our people first. Always working as a team and collaborating from start to finish. We are the trusted expert in the built environment because we listen to our team and create a workplace that maximises their potential.

Fairness, Inclusion and Respect (FIR) at VINCI Facilities is about recognising and celebrating each other’s differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all.

Should you require any reasonable adjustments to be made as part of the application process please contact us directly.
VINCI recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities.