Membership Assistant

Contract type: Permanent, Full time 36.5 hours

Are you a highly organised individual with experience managing memberships? Or maybe you are an experience administrator within Higher Education environments.

If so, St Edmund’s College is seeking a highly organised and proactive Membership Assistant to provide essential administrative support to the Head of College Services. This is a key role that ensures the smooth servicing of our Fellows and senior members throughout their journey with the College.

Due to the nature of the role, regular onsite presence is essential. However, the line manager is happy to accommodate up to one day of remote working per week.

• Act as the primary point of contact for queries and requests for support regarding Fellows and senior members.
• Undertake all administration relating to the recruitment, appointment, welcome, renewal and departure of all Fellows, visiting academics and other members of the wider Fellowship and senior membership.
• Create and maintain records on databases, as well as electronic and paper filing systems. Undertake all filling and archiving as required.
• Utilise databases to respond to requests from your line manager and senior staff, including the manipulating and analysis of data to extract insights and identify trends.
• Assist your line manager in actively managing stakeholder relationships by maintaining engagement records, ensuring effective communication and continuity in service.
• Arrange the College’s Admissions Ceremonies, at which new Fellows and senior members are formally admitted to the College
• Arrange Fellowship Dinners.
• Oversee the administration of Fellowship & Senior Member benefits (i.e dining privileges), proactively delivering clear overviews and guidance to Fellows and Senior Members to ensure understanding of entitlements.
• Provide support to your line manager by organising meetings, providing diary support, drafting agendas and coordinating timely responses to actions arising from senior level discussions.
• Provide required administrative support including drafting agenda’s, taking minutes, and ensuring that action items are executed, supporting the Chair of certain committees.
• Update the College website with Fellowship and Senior Member information.
• Welcome and host guests as required by the College.
• Liaise with external institutions as required.

• Proven experience in a busy administrative role
• Experience with record management or databases or with the ability to learn how to use systems.
• Experience managing memberships
• Experience providing diary management and minute taking. (desirable)
• Experience organising events or formal dinners (desirable)
• Experience with in a collegiate or higher education environment (desirable)

• Excellent administrative skills – fully conversant with Microsoft Suite and able to learn other IT software packages and databases.
• High attention to detail and confident challenging data.
• Excellent communications skills, including the ability to converse with a variety of different stakeholders.
• Understands and values the importance of confidentiality
• Strong problem-solving skills
• Understanding or familiarity with the structure and culture of Higher Education institutions, such as collegiate Cambridge (desirable)

• Working daily allowance for food and drinks*
• Free car parking (where available)
• 25 days holiday plus bank holidays (increasing with length of service)
• Discounts at restaurants, shops & more
• Death in service
• Access to Linked In Learning & Business Disability Forum

St Edmund’s College is one of the 31 constituent colleges of the University of Cambridge. Our vibrant student body is made up of around 420 post-graduates and 130 mature undergraduates. With over 260 senior members – academics working at the cutting edge of their field or eminent members of their profession – and around 100 staff, you will be joining a dynamic and growing College with an ambitious vision for our role in shaping the future of higher education and collaborative research.

The maturity of our community means that we…