Tax Professional - Work from Home

Overview

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que Turbo Impôt, Credit Karma, Quick Books et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as Turbo Tax, Credit Karma, Quick Books, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

• Help clients complete their tax returns using Intuit Turbo Tax products, providing tax guidance, reviewing personally prepared returns, preparing full-service returns, and managing product/software inquiries.
• Utilize government websites, professional resources, and team expertise to research and provide accurate answers to clients in understandable terms.
• Operate a virtual, customer-facing role using state‑of‑the‑art video communication software, documenting all interactions to maintain accurate records.
• Prepare and file personal tax returns with complex elements such as employment, self‑employment, rental income, investments, T1135 forms, foreign income, and various credits and deductions.
• Provide exceptional customer service via video and audio tools in a professional, friendly, and confident manner.
• Work a flexible schedule, minimum 20 hours per week.
• Communicate effectively in English; interact with clients across Canada, many of whom are English‑only speaking.

• Minimum 2 years of paid professional tax preparation experience.
• Experience preparing personal tax returns with complex elements as listed above.
• CRA RepID (representative identifier) available for use of Represent a Client service.
• Excellent communication and problem‑solving skills.
• Knowledge of tax laws and ongoing learning.

• Experience preparing Business Tax (T2) returns.
• Experience preparing Quebec Tax (TP1) returns.

• Tax expertise – fundamental understanding of tax laws and concepts, ability to seek additional learning.
• Effective communication – strong written and verbal skills, active listening, empathy.
• Complex problem solving – ownership, escalation, timely support.
• Research & resourcefulness – pursuit of continuous learning, procedure following.
• Technical acumen – willingness to learn tools, basic troubleshooting ability.

Intuit offers a competitive compensation package with a pay‑for‑performance rewards approach. Expected base pay range: PEI $24.50/hour - $33.50/hour; BC $24.50/hour - $33.50/hour;
Nova Scotia $24.50/hour - $33.50/hour. Position eligible for cash bonus, equity rewards, and benefits per applicable plans. Pay is based on job knowledge, skills, experience, and location.