French Bilingual Tax Preparer - Work from Home

Overview

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que Turbo Impôt, Credit Karma, Quick Books et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as Turbo Tax, Credit Karma, Quick Books, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

• Aider nos clients à remplir leurs déclarations de revenus en utilisant les produits Intuit Turbo Impôt. Fournir des conseils fiscaux et examiner les déclarations personnelles des clients qui remplissent eux-mêmes leur déclaration, préparer des déclarations complètes et gérer les demandes de produits/logiciels.
• Utiliser les sites Web gouvernementaux, les res sources professionnelles et l'expertise de l'équipe pour rechercher et fournir la bonne réponse au client dans des termes qu’il comprendra.
• Effectuer un rôle virtuel en contact client en utilisant notre logiciel de communication vidéo de pointe, interagir avec les clients et documenter les interactions pour conserver des dossiers précis.
• Exercer la préparation de déclarations de revenus personnalisées de façon autonome et à partir de l’expertise fiscale.
• Être disponible à travailler selon un horaire flexible avec un minimum de vingt (20) heures par semaine.
• Posséder une bonne maîtrise de l’anglais et du français.

• Help customers complete their taxes using Intuit Turbo Tax products, providing tax guidance and reviewing personal tax returns for customers completing their returns on their own, full‑service return preparation, and managing product/software inquiries.
• Use government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer in terms they will understand.
• Operate as a virtual, customer‑facing role, using our state‑of‑the‑art video communication software to interact with customers and document interactions to maintain accurate records.
• Be available and flexible with a minimum of 20 hours per week.
• Proficiency in both English and French; provide real‑time guidance for a range of tax matters to English‑ and French‑speaking clients across Canada.

• Minimum of two (2) years of paid professional tax preparation experience.
• Experience with professional tax software to prepare and file personal tax returns with complex elements such as employment, self‑employment, rental income, investments, T1135 forms, foreign income, and various credits and deductions.
• Experience preparing corporate taxes (T2) and Quebec provincial taxes (TP1).
• Ability to give tax guidance and provide recommendations.
• Proficiency in government portals and the CRA Represent a Client service.
• Willingness to work a flexible schedule of at least 20 hours per week.

• Tax expertise – fundamental understanding of tax laws and concepts, with continuous learning.
• Effective communication – written and verbal skills to provide high‑quality service, active listening, empathy.
• Complex problem solving – ownership, resourcefulness, escalation when necessary.
• Technical acumen – interest in tools required for the role and basic troubleshooting.
• Customer‑service orientation – friendly, confident, professional use of video and audio tools.

Intuit offers a competitive compensation package with a strong pay‑for‑performance approach. The expected base pay range for this position is:

• PEI: $24.50/hour to $33.50/hour
• BC: $24.50/hour to $33.50/hour
• Nova Scotia: $24.50/hour to $33.50/hour

This position is eligible for a cash bonus, equity rewards, and benefits, in accordance with our applicable plans and programs.

Dollard-des-Ormeaux, Quebec, Canada 5 days ago