Accounts Payable

Job Title:

Accounts Payable Support Job Description

The Accounts Payable Support role focuses on ticket resolution and providing support to both internal and external customers. You will be responsible for the clean-up of the Oracle and Service Now queues, ensuring timely escalation of issues requiring second-level support. In addition, you will offer training and guidance on accounts payable procedures to support Operations and HQ personnel. Leveraging metrics to enhance training and improve the customer satisfaction experience is a key aspect of this role.

• Resolve tickets related to accounts payable issues.
• Support Oracle and Service Now queue clean-up.
• Provide assistance to internal and external customers.
• Escalate issues requiring second-level support to the Accounts Payable Supervisor.
• Offer training and guidance on accounts payable procedures.
• Utilize metrics to enhance training and tools to improve customer satisfaction.

• 1-5+ years of Accounts Payable experience.
• Experience with Oracle is a strong plus.
• Service Now experience is preferred.
• Customer service mindset, especially for vendor outreach.

• Experience with vendor setup and research analysis.
• Familiarity with 1099 forms.

You will be part of the Accounts Payable Support team, which consists of eight individuals. The team handles supplier setups, ticket resolution, and vendor support, with expectations of resolving 75 tickets per week and handling around 15 calls weekly as the role becomes more comfortable. The corporate HQ, located in Minnesota, houses approximately 120 people in the Accounting/Finance department, with 22-25 people in the Accounts Payable group.

You will work in-office three days a week, with flexibility to choose the days. During training, attendance is required from Tuesday to Thursday, with remote work on Monday and Friday, aligning with the team's hybrid model. A technically sound individual is essential for efficient remote work.

This is a Contract position based out of Minneapolis, MN.

The pay range for this position is $25.00 - $29.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Minneapolis,MN.

This position is anticipated to close on Mar 18, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.

With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a Clearly Rated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarter (%20astoncarter) for other accommodation options.