Billing Assistant

The Billing Assistant plays a critical role in ensuring the accuracy, timeliness, and compliance of all billing operations within the organization. This position is responsible for managing customer invoices, processing payments, resolving billing discrepancies, and maintaining detailed financial records. As a key contributor to the finance and accounts team, the Billing Assistant supports seamless revenue collection, enhances customer satisfaction through transparent billing practices, and ensures adherence to internal controls and regulatory standards.

The ideal candidate will possess strong attention to detail, proficiency in financial software, and the ability to manage high-volume tasks with precision. This role is essential to maintaining financial integrity and operational efficiency across departments.

• Generate, review, and dispatch accurate customer invoices on a timely basis.
• Process incoming payments and reconcile accounts receivable daily.
• Investigate and resolve billing discrepancies, over payments, underpayments, and customer disputes.
• Maintain and update customer billing records in the accounting system (e.g., Quick Books, SAP, or similar).
• Prepare monthly billing reports and assist in financial reconciliation processes.
• Collaborate with sales, customer service, and finance teams to ensure billing accuracy and alignment with contracts.
• Monitor payment terms, send reminders for overdue accounts, and follow up on outstanding invoices.
• Ensure compliance with internal policies, tax regulations, and data privacy standards.
• Assist in the preparation of year‑end and audit documentation related to billing activities.
• Support the implementation of process improvements to enhance billing efficiency and accuracy.

• High school diploma or equivalent; associate’s or bachelor’s degree in Accounting, Finance, or a related field is preferred.
• Must be a United States Resident or Citizen.
• Minimum of 2 years of experience in billing, accounts receivable, or financial administration.
• Proficiency in Microsoft Excel, accounting software (e.g., Quick Books, Xero, SAP), and CRM systems.
• Strong understanding of invoicing procedures, payment terms, and accounts receivable cycles.
• Exceptional attention to detail and accuracy in data entry and financial documentation.
• Excellent organizational and time management skills with the ability to manage multiple deadlines.
• Strong written and verbal communication skills for interacting with internal teams and external clients.
• Ability to work independently and as part of a collaborative team in a fast‑paced environment.
• Familiarity with GAAP or IFRS principles is a plus.
• Experience with automated billing systems or ERP platforms is highly desirable.

We offer a competitive salary and benefits package, including health insurance and retirement plans. You will have opportunities for professional growth and development within a supportive company culture. Remote work options are available, along with access to learning resources to enhance your skills.