Work from Home – Bilingual Tax Preparer - TurboTax

Overview (French)

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que Turbo Impôt, Credit Karma, Quick Books et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as Turbo Tax, Credit Karma, Quick Books, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

• Help clients complete their tax returns using Intuit Turbo Tax products, providing tax guidance and reviewing self‑prepared returns.
• Prepare full‑service tax returns and manage product/software inquiries.
• Research and provide accurate information to clients using government websites, professional resources, and team expertise.
• Interact with clients via state‑of‑the‑art video communication software and document interactions for accurate records.
• Serve in a virtual, customer‑facing role requiring flexible scheduling of at least 20 hours per week.
• Provide real‑time guidance in both English and French to clients across Canada, ensuring proper use of tax forms such as T1135 and foreign income reporting.

• Minimum of 2+ years of paid professional tax preparation experience.
• Proficiency in tax software for preparing and filing personal tax returns with complex elements (employment, self‑employment, rental income, investments, T1135, foreign income, credits, deductions).
• Must be able to provide CRA Representative Identifier (RepID) upon onboarding.
• Fluency in both English and French; experience in French‑bilingual tax support is required.
• Experience preparing corporate (T2) and Quebec (TP1) tax returns is an asset.

• Strong tax expertise with knowledge of tax laws and ability to stay current on changes.
• Excellent written and verbal communication; active listening and empathy with clients.
• Complex problem‑solving, ability to take full ownership and resolve or escalating issues as needed.
• Resourcefulness and continuous learning mindset.
• Technical competence with troubleshooting and familiarity with required tools.

Competitive compensation package with a pay‑for‑performance rewards approach. The expected base pay range by region:

• PEI: $24.50 /hour – $33.50 /hour
• BC: $24.50 /hour – $33.50 /hour
• Nova Scotia: $24.50 /hour – $33.50 /hour

Eligible for cash bonus, equity rewards, and benefits. Pay is based on job‑related knowledge, skills, experience and work location.