Account Manager Lead

Overview

ALLPLAN enables architecture, engineering, and construction professionals to transform project delivery by connecting teams and data throughout the entire lifecycle. We are looking for a highly driven leader to spearhead our efforts in expansion of revenue for defined accounts. You will lead a team, consisting of Account Managers, focused fully on driving account revenue expansion through upselling and ensure customer adoption of new products, while positioning Allplan as a trusted strategic partner across accounts.

Your mission is to build a predictable and scalable new business engine with accounts that consistently delivers against ambitious revenue targets.

• Lead, coach, and develop a team of Account Managers, ensuring optimal performance and high levels of engagement.
• Drive upselling and cross-selling opportunities within a defined customer base.
• Take full ownership of revenue expansion with existing accounts and ensure consistent delivery against quarterly and annual goals.
• Lead, coach, and manage a team of Account Managers responsible for revenue growth by proactively managing contract life cycles, identifying expansion opportunities, and ensuring timely closure of renewal agreements.
• Position Allplan as a strategic partner by building and maintaining strong senior-level relationships with key accounts.
• Act as the customer’s advocate within the organization, providing feedback and insights to Product, Marketing, and Support teams to continuously improve customer experience.
• Create, present, and execute comprehensive business plans that support Allplan’s growth strategy.
• Collaborate with Marketing on lead generation strategy and continuously optimize the quality and volume of leads.
• Implement scalable new business sales strategies, best practices, and playbooks.
• Collaborate closely with Customer Success, Professional Services, and Sales Engineering teams to deliver maximum customer value.
• Monitor performance metrics, pipeline health, and achievement of sales goals.
• Run regular pipeline reviews, forecast calls, and performance sessions to ensure predictable new business revenue delivery.
• Provide active deal support in high-stakes negotiations and pitches to ensure maximum impact in securing long term customer relationships.

• 2–5 years of experience in managing sales teams, winning business with defined accounts within SaaS, BIM, or design software, ideally in AEC or project-based industries.
• Proven experience in leading and developing sales teams, preferably within enterprise or major accounts environments in a highly competitive market.
• Strong track record of achieving and exceeding sales targets through upselling, cross-selling, and account expansion.
• Excellent coaching and motivational abilities to empower the team toward ambitious account-based goals.
• Collaborative, positive, and committed to delivering exceptional outcomes.
• Excellent strategic account planning and business development skills.
• Exceptional ability to build and maintain trusted customer relationships at the executive level.
• Deep understanding of the end-to-end new business sales process, from lead qualification to deal closure.
• Proficiency with Salesforce or similar CRM tools with a data-driven sales leadership approach to manage team account activities, revenue pipeline, and forecasts.
• Excellent communication, negotiation, and presentation skills.
• Proactive, adaptable, and able to balance priorities in a dynamic environment.

• Comprehensive onboarding and ongoing professional development to support your success and growth at ALLPLAN.
• Flexible work arrangements, including options for remote work.
• The opportunity to play a key role in the growth journey of a global software company leading innovation in the AEC industry.
• Collaboration with high-performing colleagues across Customer Success, Professional Services, and Sales teams worldwide.
• Autonomy to manage your account portfolio and execute strategic account plans with strong support from leadership.
• A collaborative, fast-paced environment that values customer success, innovation, and continuous learning.
• Competitive compensation with performance-based incentives and a comprehensive benefits package.
• Excellent opportunities for professional development and career growth within a global organization.