Senior Manager, Digital Workplace; Information Technology

At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, Pay Pal and Stripe to access new markets, connect with more customers, and accelerate their growth. Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations— all united around one goal—to deliver the best possible products and services to our partners and customers.

While our company mission is to keep innovating global commerce, our internal mission is to #choose action, #beopen, #think customer, #gofurther and #win together.

Digital Workplace's mission is to enable PPRO colleagues to do their best work by providing a delightful, frictionless, innovative and secure experience. As the leader, you will be responsible for delivering this mission, setting the strategy and bringing people together to deliver it.

• We put the customer first: Work with stakeholders and the team to design the target digital workplace experience to maximise colleague productivity. Define the strategy to achieve the target experience, quantify success and clearly articulate areas for investment.
• We get things done: Establish operational and project cycles within the team to deliver strategic results and support our colleagues around the world. Driving the technology culture to simplify and automate routine tasks and increase productivity.
• We make things better: Work with external vendors and partners to enhance our colleague offering and ensure a seamless experience.
• We act with trust and integrity: Take ownership of security and compliance within the team and beyond, enabling colleagues to do their jobs efficiently and safely.

• Collaboration tools:
  Google Workspace, Slack, Miro
• VMware Workspace ONE
• Okta
• Atlassian (Jira, Service Desk, Confluence)
• Gemini, OpenAI
• AWS

• Track record of designing and implementing an integrated digital workplace experience in a technology leadership role with both project and operational responsibilities.
• Experience in bringing product and software engineering best practices to the digital workplace (problem understanding, solution and system design, platform as code, etc.).
• Experience in implementing and maintaining robust security controls in a user-friendly way, ensuring compliance and security awareness without hindering productivity.
• Strong collaboration skills to work with business leaders on all levels to understand requirements and translate them into technical capabilities.
• Excellent written and verbal communication skills.
• Experience leading globally distributed team members.
• Efficient budget management by making informed investment decisions that are aligned with the overall business budget and objectives.

• Experience of working in a regulated environment.

• Hybrid working – We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 30-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year.
• Learning and Development – We offer a €1,000 annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on‑the‑job training, and other opportunities to help you grow your skills and thrive in your role.
• Insurance – Because better safe than sorry – we want our employees to benefit from various insurances including accident insurance, disability insurance, direct insurance (bAV) and travel insurance.
• Gym membership – PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet.
• Enhance family leave – We understand the importance of family – that's why we offer enhanced family leave to support you during key life moments.
• Mental Health Platform – We've teamed up with a top…