Teamlead ERP D365 Operations

We are looking for a motivated Teamlead ERP D365 Operations (m/f/d) to join our CWS Hygiene team.

JR1012148

As Teamlead ERP D365 Operations you will lead and develop a team of ERP D365 Operations Product Experts while acting as the senior ERP specialist for solution design and delivery. You will be responsible for planning, coordinating and executing ERP D365 Operations deployments, resource allocation and release management to ensure high‑quality solutions that align with business needs and organisational standards.

Your mission is to drive the success of ERP D365 Operations solutions by combining leadership with hands‑on technical expertise. You will oversee the design, implementation and optimisation of Dynamics 365 Operations‑based processes ensuring compliance with CWS Hygiene standards. Acting as the key escalation point and quality gate for D365 Operations‑related initiatives you will foster collaboration and continuous improvement across the organisation.

• Leading and coaching a team of six ERP Product Experts promoting collaboration and professional growth.
• Acting as senior ERP expert for Dynamics 365 and related applications validating end‑to‑end business processes.
• Planning and coordinating ERP deployments and release cycles ensuring smooth execution and timely delivery.
• Managing resource and capacity planning prioritising change requests and support tickets.
• Serving as the primary escalation point for complex ERP issues and ensuring adherence to standards.
• Overseeing supplier and partner management related to ERP products and managing effective 2nd and 3rd level support.
• Maintaining structured release documentation and ensuring compliance with CWS Hygiene processes and Dynamics 365 best practices.

At CWS Hygiene we believe that the right personal and cultural fit is essential. You bring strategic thinking, a solution‑oriented mindset and combine technical expertise with leadership skills. With strong communication and collaborative abilities you are able to influence across all levels.

• Bachelors degree in IT, Computer Science or Business Administration (Masters preferred)
• Certified and/or experienced in agile methodologies and functional design
• 10 years of experience working with ERP systems primarily Dynamics 365 F&O
• Proven track record of technical and architectural expertise in D365 F&O
• Experience managing a medium‑sized team of specialists
• Strong knowledge of resource planning, release management and ERP deployment processes
• Excellent analytical, communication and stakeholder engagement skills

• Attractive Base Salary – a fair salary that values your qualifications and contributions
• Performance Recognition – enjoy a bonus program that rewards your achievements and contributions to the company
• Company Pension Plan – benefit from our corporate pension plan to secure additional financial stability for your future
• 30 Vacation Days – enjoy 30 days of annual leave to relax and recharge
• Modern IT Equipment – work with high‑quality up‑to‑date technology that helps you perform efficiently and seamlessly
• Corporate Benefits – take advantage of exclusive discounts on various products, services and events that enhance your life
• Job Rad (Bike Leasing Program) – benefit from our Job Rad offer and commute sustainably with a leased bicycle
• Childcare Allowance – we support your work‑life balance with financial contributions to your childcare costs
• Flexible Working Hours & Remote Work – enjoy flexible working hours and the option to work remotely ensuring a better work‑life balance

CWS Hygiene is market leader in the field of sustainable hand and toilet hygiene and floor care. You have probably seen us in the toilet of Berlin airport and/or you have seen our floor mats at the entrance of Edeka. You’ll find us everywhere. On location or on the road where you regularly see our pink trucks driving. Together with 4000 employees spread across 15 countries we contribute to a healthier and safer tomorrow.

Together we make the difference.

Then apply now by clicking the Apply button and submitting your complete application documents.

Your contact person is Hjalmar van Marle, Recruitment Business Partner.