Alumni Coordinator

Overview

Reports To:
Corporate Director, Alumni Services

Schedule: Monday-Friday with 2-3 days/week 8am-4:30pm on standard days and 2-3 days/week 11:30am-8pm on days with an evening alumni meeting;
Will work 1 Saturday per month

Compensation: $18-23/hour

Northpoint Recovery Holdings, LLC provides behavioral health and related services. This description reflects the principal elements essential for making fair pay decisions and does not intend to be exhaustive of all responsibilities, skills, or working conditions.

POSITION SUMMARY: As a member of the Northpoint team, the Alumni Coordinator is responsible for scheduling, communicating, planning and executing Alumni events. This person will track merchandise and inventory, oversee Northpoint alumni programs, and provide long lasting recovery support. This position bridges graduating clients to a smooth transition into a recovery-centered life, while keeping them connected to the Northpoint community and the alumni program.

• Contribute to an outcomes database of all Northpoint alumni
• Maintain a safe, supportive, healthy and fun alumni community
• Support outpatient clinical staff through regular communication with facility staff and leadership
• Submit at least three (3) event proposals quarterly, prior to the start of said quarter, for review and approval
• Plan and execute large scale alumni meetings and events while reaching attendance goals
• Coordinate with leadership and facility staff to schedule guest speakers and appearances
• Maintain a consistent and visible presence at all adult service line facilities
• Facilitate structured outlined groups weekly
• Collaborate with and assist the multi-disciplinary team and all facility support functions served
• Disseminate information provided by leadership regarding recovery support services
• Create regular content and engagement on Northpoint and alumni private social media platforms; acknowledge alumni anniversaries and promote events
• Perform exit interviews with all graduating clients from the residential program; meet exit survey completion goals and adhere to online review protocols
• Disperse and manage Northpoint alumni inventory in an organized manner
• Build excellent rapport with Northpoint alumni and staff
• Adhere to all company policies and procedures
• Maintain confidentiality in accordance with established policies and procedures and standards of care
• Performs other related duties and special projects as assigned

• 3+ years of experience in the field of Behavioral Health or other relevant industry preferred
• Must be at least 21 years of age
• Must have a valid driver’s license, a safe driving record, and reliable transportation
• Must have willingness to embrace and actively support the unique culture and core values of Northpoint as well as our mission
• Knowledge of recovery support systems and 12-Step programs preferred
• Developed interpersonal and engagement skills
• Experience with a growing company with multiple entities and geographic locations preferred

• Excellent critical thinking skills
• Strong attention to detail with demonstrated organizational skills
• Comfortable analyzing information and dealing with complexity
• Able to handle confidential material in a reliable manner
• Excellent communication skills; ability to communicate clearly and concisely, verbally and in writing
• Strong interpersonal skills to handle sensitive situations and confidential information
• Social ease and a demonstrated ability to build relationships with a variety of different people and personality types
• Ability to perform several tasks concurrently with ease and professionalism
• Ability to effectively prioritize workload in a fast-paced environment
• Proficiency with Microsoft Office Suite

• Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)
• 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance
• Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
• Generous Paid Time Off plan and 10 Paid Holidays annually

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

Northpoint is an Equal Opportunity Employer. Northpoint is an At-Will employer. Employment may be terminated at any time by employee, or employer with or without notice.