Repair and Tool Technician

The Home Depot Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians provide service to store customers in Tool Rental, which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tools are operating properly and demonstrating their proper use as needed.

In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.

• Provide service to store customers in Tool Rental, including writing customer contracts and invoices for equipment rental and tool repairs, and demonstrating proper use as needed.
• Evaluate and repair small engines, outdoor power equipment and handheld electrical devices; make equipment recommendations and ensure units are maintained.
• In-store and non-store operations: repair, test, and clean units and return them to the store of origin; ensure quality of repairs.
• Maintain thorough knowledge of all tools and manage tool inventory by maintaining and repairing tools as necessary.

• Thorough knowledge of tools and ability to repair equipment; experience with small engines and outdoor power equipment preferred.
• Ability to work in both store and repair-center environments; strong problem-solving and attention to detail.
• Excellent customer service skills and ability to explain tool use and safety to customers.
• Full-time employment availability; physically capable of handling equipment as needed.

Omaha, NE