Surveillance Operator - Graves Omaha

Surveillance Operator I – Grave Shift

SUMMARY

DESCRIPTION:

The Surveillance Operator I is responsible for observing, documenting, and reporting all activity on property to protect company assets, ensure compliance with regulatory agencies, and adhere to company policies and procedures through communication of investigative results. Pay starts at $19.00/hour
.

• Federal Employees Medical Coverage (Medical/Dental/Vision)
• 401k with Day 1 Vesting & Company Match
• Discounted Meal Program
• Vacation, Holiday, & Sick Days
• Quarterly Incentive Program

War Horse Gaming Omaha, LLC values integrity, collaboration, and excellent service. Join us to work within a forward‑thinking team dedicated to safety and regulatory compliance.

• Monitors activities of guests and employees via CCTV and personal observation for criminal activities and violations of policies.
• Captures, tracks, and documents video evidence for risk management, compliance, and criminal investigations, and prepares written reports.
• Monitors alarm system and reviews video to settle patron disputes, locate illegal activity, and assist investigations.
• Maintains confidentiality of all property‑related issues.
• Operates monitor room equipment, including basic computer functions.
• Participates in court actions relating to gaming violations.
• Responds to surveillance supervision, management, and regulatory requests, as well as requests from other departments.
• Prepares and writes daily reports and logs.
• Audits procedures performed by other employees (count rooms, slots, food and beverage, cage, and security) and documents findings.
• Ensures all surveillance equipment is working correctly throughout the shift.
• Conducts routine surveillance video recording and documentation to detect suspicious activities throughout casino and gaming areas.
• Monitors property and casino operations to ensure adherence to state regulations and company policies.
• Performs other tasks as assigned.

• Must be 21 years or older.
• High school diploma/ GED or equivalent experience required.
• One (1) year of experience in casino gaming preferred.
• Ability to perform basic math, English composition skills, and computer functions.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem‑solving skills.
• Proficient with Microsoft Office Suite or related software and surveillance software.
• Knowledge of all table games preferred.
• Manual dexterity to operate surveillance equipment (computers, cameras, keyboards, joysticks).

• Collaboration Skills
• Communication Proficiency
• Problem Solving
• Ethical Conduct
• Stress Management/Composure
• Casino math such as payouts and odds.
• Ability to sit or stand for long periods.

Travel is not required for this position.

Due to the unpredictable nature of the hospitality/entertainment industry, team members must be able to work varying schedules to reflect the business needs of the property.

Must be able to secure and maintain an NE Gaming License. Position does not involve selling, serving, or distributing alcoholic beverages.

Ho‑Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Preference may be extended to persons of Indian descent in accordance with applicable laws.

Standard physical requirements include standing or sitting for extended periods
, lifting up to 50 lbs., and regular use of hands and fingers. See detailed assessment for further specifications.