Security Officer

Monitors and ensures safety conditions within Boys Town properties.

• Adheres to policies related to safety and boundaries with service recipients.
• Attends safety and abuse risk management training as assigned.
• Adheres to procedures related to managing high-risk activities and supervising service recipients.
• Reports suspicious or inappropriate behaviors and policy violations.
• Follows mandated abuse reporting requirements.

• Makes regular interior and exterior patrols of Boys Town properties/buildings (to include designated clinics) by walking and/or patrolling in a BT Security Vehicle, to ensure security and safety standards are met and maintained as directed by local policy, post orders, and applicable regulations. Checks designated areas to detect security violations. Secures doors and windows and monitors for intruders and other unusual conditions.
• Observes and reports maintenance needs. Investigates and reports incidents involving personal injury, property damage, theft, and/or vandalism occurring on property or areas under jurisdiction and completes the designated reports. Communicates with Police Department to report unusual and unsafe conditions.
• Investigates security alarms and fire alarms. Assists staff and guests to shelter in the event of severe weather warnings. Executes evacuation plan in response to fire alarm activity.
• Renders routine security assistance to all personnel, i.e., employees, patients and visitors. Escorts personnel to and from vehicles as requested.
• Responds to emergency calls, to include Code 10s in the PRTF, by utilizing the nationally recognized personal restraint training model for assistance and taking the appropriate actions. Confronts unauthorized personnel.
• Completes security reports and documentation of appropriate shift activities.
• Responsible to clearly, forcefully, and accurately announce overhead emergency management drills and real events following established policies and procedures.
• Utilizes Boys Town vehicle to complete requirements of position.
• Maintains building access by greeting visitors and completing check in procedures to ensure that security procedures are followed, and that visitors are familiar with and adhere to visitor procedures. Adhere to the Healthcare Customer Service skills. Coordinates visitor escorts. Issues various keys as well as parking decals to employees and/or contractors.
• Performs receptionist duties until the building closes; answers and directs incoming telephone calls. Gives direction to visitors and guests
• Acts as a point-of-contact for building maintenance and housekeeping issues and ensures professional appearance of lobby and reception area. Assists with keeping the property entrances free of trash. Enforces the 'Tobacco Free' Campus policy.
• Schedules and completes quarterly safety drills.
• Performs general administrative and clerical duties including answering phones, mail distribution, typing correspondence, and data entry.

• High level of professionalism and interpersonal skills.
• Computer skills in Microsoft Office.
• Ability to promote and maintain excellent public relations with patients, visitors and all employees and maintain confidentiality.
• Ability to quickly assess situations and respond appropriately.
• Administrative and organizational skills.
• Ability to write reports and communicate events/incidents accurately and thoroughly.
• Ability to work independently, meet deadlines, and multi-task while maintaining quality standards.
• Ability to stand and/or walk for long periods of time.
• Ability to detect, respond, and report all unsafe conditions accordingly, as needed.
• Ability to perform physical restraints, such as Code 10's, or if staff or public safety is threatened according to Safe Crisis Management Training.
• Ability to operate a battery jump pack to assist in starting vehicles.
• Safe and urgent handling of time sensitive mail items that include lifesaving medications in a timely manner.
• Ability to perform physical requirements/training and defensive tactics to escort non-Boys Town personnel off the premises.