Agent Engagement Specialist

Description

Do these statements apply to you?

I’m excited to join a team and work together in person.

I’m a positive person and others would say the same about me.

I enjoy helping others reach their fullest potential.

I strive to be the best version of myself.

I’m excited to be actively engaged in a strong company culture.

If this describes your personality, then YOU are exactly the type of person we are looking for!

We are seeking a motivated and dynamic Agent Engagement Specialist to join our sales team. The primary responsibility of this role is to contact our partnered agents, engage or re-engage them, and provide the necessary support and resources to help them grow their business. The ideal candidate will be a team player that possesses excellent communication skills, a proactive attitude, and a strong desire for personal and professional growth.

The role includes a $50,000 base salary plus a performance driven bonus program. It is reasonable to expect up to $20,000 or more as bonus with strong performance. Bonus compensation is performance-based and offers uncapped earning potential.

• Exceptional verbal and written communication skills.
• Strong interpersonal skills with the ability to build and sustain relationships.
• Proactive and self-motivated, with a results-oriented mindset.
• Ability to work independently and as part of a team.
• Proficiency in using CRM systems and other sales support tools.
• A Health and Life Insurance license not required but encouraged

• Outreach and Engagement
  • Take the initiative to reach out to low to zero revenue-earning agents through phone calls, emails, and other creative communication channels.
  • Build and maintain strong relationships with agents, understanding their unique challenges and business needs.
• Support and Resources
  • Be the go-to person for agents by identifying and delivering the resources, tools, and training programs they need to boost their sales performance
  • Provide personalized support and guidance, addressing any concerns or obstacles agents may face in growing their business.
• Follow-Up and Tracking
  • Keep the momentum going with regular follow-ups, to monitor agent’s progress and ensure continued engagement.
  • Maintain detailed records of interactions, feedback, and progress in the CRM system.
• Collaboration
  • Work hand-in-hand with internal teams, including marketing, contracting, and market segment leaders, to ensure agents have access to the latest information and resources.
  • Share insights and feedback from agents with the broader team to continuously improve support strategies.
• Performance Metrics
  • Track and report on key performance indicators (KPIs) related to agent engagement, retention, and revenue growth.
  • Identify trends and areas for improvement, proposing actionable solutions to drive overall agent performance