Inside Sales Representative

Job Description

The Inside Sales Specialist, located in Omaha, NE will ensure strong A/V experience, whether it be complex residential, commercial, or automotive audio/video solutions. This role is expected to help drive revenue and exceed sales goals while building exceptional customer relationships with both dealers and end users.

• Revenue & Sales Performance:
• Consistently meets and exceeds sales targets and KPI’s through a balanced focus on gathering new business and expanding existing accounts
• Drive sales cycles from inception to end, demonstrating value and solution relevance throughout

• Engage with existing customers and prospects via phone, email, video, and in-person as needed
• Build strong, long‑term relationships with operators, dealers, and influencers in the motor coach and commercial bus aftermarket
• Understand customer needs and recommend tailored solutions that drive customer satisfaction and repeat business

• Maintain meticulous, up-to-date records in the CRM—including activity logs, opportunities, pipeline status, closing notes, and follow‑up actions
• Create, update, and manage sales opportunities and forecasts; communicate daily opportunities with the Sales Manager

This is a full‑time position. Hours of work are expected to align with REI’s normal business hours, Monday‑Friday, with required availability on the weekend and anticipated travel.

• High school diploma or GED required; secondary education preferred
• Minimum 2 years of successful sales experience—preferable in A/V technology, electronics, or related technical sales environment
• Demonstrated track record of meeting or exceeding revenue targets
• Strong customer support, verbal, and written communication skills
• Confidently working cross‑functional within the Sales team as well as externally with customers/dealers
• Basic networking skills
• Strong technical skills within CRM (Salesforce, Hub Spot, Microsoft Dynamics)
• Detail oriented with good critical thinking skills

• Experience in complex A/V systems—residential, commercial, or automotive.
• Understanding of aftermarket sales models and channel relationships
• Experience with technical presentations or product training for customers

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Radio Engineering Industries, Inc. (REI) is a family‑owned industry leader in designing, engineering, and manufacturing transportation electronics for more than 200 vehicle manufacturers. We provide our customers with integrated, customized solutions that include innovative software and hardware products. At REI, we value health and financial well‑being along with nice‑to‑have extras to support a better work/life balance while being part of a growing, innovative, and stable organization.

Additionally, we pride ourselves in having a comfortable and casual setting so our employees can successfully engage with our customers (internally and externally).