Express Sales Specialist

Fun Express Sales Specialist

You will be responsible for working with Fun Express sales employees to assist mid‑sized and large commercial customers ($1M+) via telephone or in person to support sales or event promotions and advance their expanded use of Fun Express product lines. You will develop promotions for large accounts that may be expanded to be used by smaller accounts and attend trade shows to market Fun Express merchandise, develop new customer relationships and cultivate existing relationships.

• Assists the Fun Express Sales team in maximizing customer business and profitability
• Establishes and maintains an ongoing relationship with existing large corporate Fun Express customers, by phone or in person (mainly dealing with corporate buyers, CEOs, and VPs), to assess product needs, recommend promotions, and expand merchandise purchases
• Analyzes sales data from previous year to review with the sales team to help create product line presentations
• Plays a key role in negotiations, collaborating with internal teams and external partners to secure favorable terms, resolve conflicts, and drive mutually beneficial agreements
• Works with Marketing on pricing for custom product presentations
• Works closely with the sales team and Merchandising in placing orders to meet customer’s required ship dates
• Assists in container drop shipment programs with customers
• Coordinates between customer and Fun Express for EDI
• Makes outbound calls with new customers to establish marketing needs
• Travels occasionally to market Fun Express merchandise and expand the existing customer base and scale of business by prospecting new markets and meeting smaller or new customers
• Assists customers in the resolution of problems, ensuring customer satisfaction
• Ensures that individual orders are correctly filled to the customer’s satisfaction
• Becomes familiar with Fun Express product at a level that one can make product suggestions and replacements (i.e., upsell)
• Creates and executes email campaigns
• Creates customer/market specific marketing pieces
• Manages email database and sales reporting
• Maintains regular and predictable attendance
• Abides by all policies and procedures of Fun Express and Oriental Trading Company
• Must be able to attend face‑to‑face meetings on short or little advance notice
• Work requires in‑person collaboration among colleagues and contractors

• Assists with the coordination, merchandising and staging of trade show booths
• Performs other related duties and projects as assigned

Knowledge,

Skills and Abilities

Education:

• Associate’s Degree in Business, Marketing, related field or equivalent combination of education and experience

Experience:

• Minimum one year experience in the Fun Express area and/or four years experience within a comparable business setting
• One year successful inbound and outbound telephone sales experience is desirable

Other

Qualifications:

• Strong analytical skills
• Ability to communicate effectively both orally and in written form
• Ability to operate a CRT system, PC and various software and spreadsheet programs
• Strong organizational skills
• Ability to travel on occasion
• Ability to handle customers in a professional and courteous manner
• Ability to take the initiative to prospect new accounts
• Ability to perform job in a safe manner

We are an equal opportunity employer; all qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, age, disability or national origin.

Oriental Trading Company () is the nation’s largest direct retailer of value‑priced party supplies, arts and crafts, toys and novelties, and a leading provider of teaching supplies and affordable home décor and giftware. Founded in 1932 by a Japanese American, the Oriental Trading history of fun spans the better part of the last century. Today, Oriental Trading offers more than 60,000 products to individuals, teachers, schools, churches, businesses and nonprofits.

With a corporate vision to “Make Life More Fun,” Oriental Trading (a Berkshire Hathaway company) spreads joy and smiles to millions each year through a robust family of brands;
Oriental Trading, Fun Express, Mind Ware, Smile Makers, Morris Costumes and

Referrals increase your chances of interviewing at Oriental Trading Company, a Berkshire Hathaway Company by 2x.

Associate

Full‑time

Sales and Business Development

Retail and Wholesale