Team Member, Retail
Listed on 2026-03-04
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Retail
Customer Service Rep
A BIT ABOUT YOU
Friendly, confident, and intentional, you’re the kind of person that people come to for design ideas and input. With a welcoming tone, your opinions – both thoughtful and well-formed – have a way of drawing people in for good-natured conversations and collaborative problem-solving. And people trust you because it’s easy to see that with your mind for detail and accuracy, you’re not about to drop the ball.
ABIT ABOUT US
We like plants, people, and beautiful spaces. John Mulhall came to Omaha in 1953 to landscape, and now, three generations later, we’re as committed as we’ve ever been to making Omaha a more beautiful place to live. Today we’re a team of a few hundred people, but our focus remains the same: working together to engage our community and share our passion for the beauty of the natural world.
And we have fun doing it.
As a member of our Home + Holiday team, you’ll report to the Home + Holiday Manager. Your primary focus will include helping our customers purchase décor, outdoor pottery, and patio furniture – all in line with our vision to be the most loved plant shop in the country.
YOUR IMPACT- Model our Customer Journey:
The 15:5 Rule, Be the Guide, Keep It Seamless, Forget-Me-Nots, and Close the Deal - Own our Evergreen Guarantee™, the 100% customer satisfaction promise at the heart of our customer experience
- Support our Front-End team during backups at the cash registers by executing merchandise purchases, returns, exchanges, and encouraging customers to enroll in our loyalty program and advocate for our Community Round-Up partner
- Complete tasks and responsibilities, consistently referring to your weekly schedule, daily zone schedule, and side work checklist
- Assist in planogram execution to ensure a thoughtful and inspirational sales floor
- Someone excited to help create beautiful outdoor living spaces
- A sincere interest in helping others reach their goals with responsive communication
- Dedication to giving each customer a positive and seamless experience
- An inclusive, passionate, and fun work environment
- The opportunity to grow a career in concert with the natural world
- Great potential for personal and professional growth
- A discount on all the plants and plant things you love
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