Cashier, Retail
Listed on 2026-02-04
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Retail
Customer Service Rep, Retail Associate/ Customer Service, Cashier, Retail Support
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Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Greet, engage, and assist customers actively and visibly.
- Process customer transactions quickly, accurately, and efficiently at the check lane.
- Understand the Point of Sale (POS) system and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, loyalty offers, coupons, and checkout procedures per company policy.
- Adhere to company limits on cash shortages and overages, working honestly to control loss.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies to the Scan Coordinator.
- Follow policies for postage stamps, gift cards, and coupons.
- Stay updated on current, upcoming, seasonal, and promotional ads.
- Comply with all food safety regulations and guidelines.
- Reinforce safety programs, report unsafe conditions, accidents, or issues to management.
- Inspect equipment regularly and notify maintenance of repairs needed.
- Create a welcoming environment, answering questions about products within the department and store.
- Follow all applicable laws and company guidelines.
- Work cooperatively in a high-paced, sometimes stressful environment.
- Manage conflicts professionally and cooperatively.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed to resolve issues.
- Support and assist minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Qualifications
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Desired Previous Job Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
About Us
Based in Omaha, Nebraska, Baker’s merged with The Kroger Company in 2001. We serve customers in 11 Nebraska stores. As part of Kroger, we pride ourselves on diverse teams passionate about food and people, aiming to create memorable experiences for customers and communities.
We value people and aim to provide the ingredients for your success at work and in life. Whether seeking part-time work or a new career, apply today to join our Baker’s family!
What You’ll Receive From Us
The Kroger family offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities.
For more info, visit our Benefits Page.
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