Retail Sales Associate

Retail Sales Associate – Cox Communications

Join us to apply for the Retail Sales Associate role at Cox Communications.

Ever stepped into a retail store and had a phenomenal customer service experience? Great! We’re looking for someone who can create those experiences and earn up to $50,708 per year.

Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special.

• Explain and demonstrate product capabilities as well as offer suggestions based on customer wants and needs.
• Meet or exceed targets regarding customer experience, sales, and retention.
• Assist with the opening/closing of one of our store retail environments.
• Properly handle cash.
• Engage in workshops, special events, and product demos.
• Support fellow sales agents when needed.
• Continuously expand knowledge of current Cox products as well as competitor product offerings by participating in regular training classes.
• May be required to work in other locations in the same geographical area.

• Variable targeted total compensation of $50,708 annually ($24.38/hr) with top earners reaching over $65,735 ($31.60/hr). Includes a $17.00/hr base rate and monthly targeted commissions of $1,279. Ramp period up to 2 months.
• Competitive pay plus uncapped commission plan, 401k with company match, comprehensive medical benefits, free Internet and other Cox discounted services, tuition reimbursement, adoption assistance, paid volunteer time off, childcare and eldercare resources, pet insurance, and more.
• Culture that values people, recognizes contributions, and supports you.
• Opportunities to learn, train, and explore growth across the Cox family in sectors like cleantech, health‑care, and mobility.

• HS diploma/GED or up to 2 years of relevant work experience.
• Ability to meet sales, retention, and customer experience targets.
• Strong interpersonal and communication skills; consultative sales approach.
• Ability to build relationships with a diverse customer base.
• Ability to multi‑task and prioritize in a fast‑paced, service‑oriented team.
• Mobile in store for long periods to greet customers and demonstrate products.
• Computer literacy and aptitude for learning communication products.
• Willingness to work a flexible schedule (weekends, evenings, holidays).
• Ability to lift 25–50 pounds for stock room inventory.

• Some college with focus in sales, business or management.
• One year of related experience (Sales, Retail, Service).
• Experience selling wireless/mobile products.
• Fluency in Spanish, both written and spoken.

Hourly pay rate: $14.90 – $22.31/hr eligible for annual incentive/commission target of $15,348.

Employees receive at least 16 hours of paid time off monthly and 7 paid holidays. Additional PTO options include bereavement, voting, jury duty, volunteer, military, and parental leave.

Applicants must currently be authorized to work in the United States without future sponsorship.

Seniority level: Entry level.
Employment type: Full‑time.
Job function: Sales and Business Development.
Industry: Telecommunications.