Manager of Scouts and Campouts

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Job Title: Manager of Overnight and Outdoor Experiences

FLSA Status: Exempt

Hours: Full-time (Tuesday – Saturday with some flexibility required)

Pay Rate: Range starts at $62,135/year

Summary:

The Manager of Overnight and Outdoor Experiences is a full-time position reporting to the Director of Community Learning and Engagement. This position leads the development, delivery, and evaluation of engaging, mission-driven overnight programs at the Omaha Zoological Society – encompassing both the Zoo and Wildlife Safari Park (WSP). This role also oversees outdoor education initiatives at WSP and collaborates closely with fellow education managers to support their specific programs throughout the park.

This manager plays a critical part in advancing the mission, goals, and values of the Zoo and WSP by ensuring exceptional experiences for visitors, volunteers, and staff. Through innovative and educational programming, the Manager of Overnight and Outdoor Experiences creates opportunities for guests to build meaningful connections with wildlife and the natural world, inspiring support for habitat and species conservation.

Duties and Responsibilities/

Essential Functions:

• Promote positive and impactful visitor experiences by developing high-quality overnight and outdoor programming to guests of all ages throughout the Zoo and Wildlife Safari Park, fostering meaningful connections to the organization and its mission.
• Guide the creation of innovative, inclusive overnight and outdoor experiences at WSP that generate revenue and cultivate meaningful connections to wildlife and conservation.
• Guide the creation of inclusive, mission-driven overnight programs at the Zoo that engage guests and motivate conservation-minded behaviors.
• Oversee the Scout and Campout Coordinator and Wildlife Safari Park Coordinator, with responsibilities including regular performance observations, evaluations, and the ongoing support and professional development of staff.
• Collaborate with education managers to support education programs that intersect with WSP operations, such as backstage experiences and formal education partnership initiatives.
• Oversee budgets and revenue for overnight programs and outdoor experiences across the Zoo and WSP to ensure responsible, effective use of resources, and grow revenue.
• Develop and implement professional development for coordinators and part-time staff in programs.
• Collaborate with the visitor experience research and evaluation manager to assess the impact and effectiveness of overnight and outdoor experience programs, ensuring continuous improvement based on data and visitor feedback.
• Provide excellent customer service to general visitors through interpersonal and communication skills.
• Develop community partnerships to develop and promote outdoor and overnight experiences.
• Work with the marketing team to promote all overnight and outdoor experience programs at the Zoo and Wildlife Safari Park to the public.
• Ensure all programs within this portfolio align with the organization’s interpretation plan.
• Assist in preparation of grant proposals and newsletter articles (e-news, Facebook, and Zooprints).
• Work closely with the Education management team to foster a positive, collaborative work culture and drive progress toward strategic education goals.
• Assist with other Education duties as assigned.

Knowledge, Skills, and Abilities:

• Demonstrated excellence in leadership, communication, decision-making, initiative, strategic planning, and relationship-building, with a strong commitment to safety.
• Proven ability to engage and work effectively with diverse audiences across all age groups and backgrounds.
• Proficient in Microsoft Office 365, including…