Facilities Manager

Facilities Manager
Department:
Retail Operations

Work Location:

72nd & F
Employment Status:
Full-Time
Pay Range: $70,000-$75,000

POSITION SUMMARY:

The Facilities Manager oversees maintenance, safety, and operations across all Goodwill properties and equipment. This role leads the maintenance team, ensures policy compliance, manages repairs and upgrades, supervises staff, maintains records, and provides customer service. The Facilities Manager also handles after-hours emergencies, mitigates risks, and supports new facility openings to maintain a safe and productive environment for employees, customers, and program participants.

• Ensure the maintenance of buildings, equipment, furnishings and machinery is carried out in an efficient and effective manner
• Responsible for diagnostic testing, troubleshooting and performance of electrical, plumbing, welding, and carpentry at all facilities
• Effectively recruit, hire, develop, supervise, schedule and evaluate staff
• Respond to calls after hours, on weekends, and holidays
• Serve as facilities lead during emergencies, coordinating response, vendor support and recovery efforts.
• Ensure that all operations adhere to Safety Policies, CARF and OSHA Standards
• Meet or exceed all environmental standards and regulations with an emphasis on "green" initiatives
• Proactively manage facilities by performing risk assessments, trouble shoot problem areas and develop corrective plans
• Assist with facility improvement projects or new facility startups
• Maintain usage, maintenance, safety and contract records and documentation
• Oversee and optimize facilities management systems to track work orders, preventative maintenance and asset lifecycle.
• Develop and manage the annual facilities budget, monitor expenditure, and recommend cost-saving measures as appropriate
• Coordinate and manage relationships with external vendors, contractors, and service providers, ensuring quality and compliance with contracts
• Plan and conduct regular facility inspections and audits to ensure safety, cleanliness, and operational standards are met
• Coordinate and support emergency preparedness planning, including evacuation drills and business continuity efforts
• Maintain an inventory of facility supplies and equipment, ensuring proper storage, usage, and replenishment
• Ensure compliance with all federal, state, and local regulations related to building codes, fire safety, hazardous materials, and accessibility
• Actively maintaining a safe, healthy, and positive environment that promotes the physical and emotional wellbeing of employees, customers, and participants
• Meet or exceed the attendance expectations for this position
• Perform other duties as assigned

INDIVIDUAL DEVELOPMENT & INTERPERSONAL SKILLS

• Personally participate in ongoing professional growth, education and development as well as supporting others in their efforts to develop
• Working relationship with supervisor and co-workers
• Ability to work with a diverse group of individuals
• Ability to provide excellent customer service
• Ability to be a positive role model for program participants

ORGANIZATIONAL DEVELOPMENT

• Educate customers and the community about the mission and vision of the organization.
• Demonstrate the Goodwill core values through actions and words.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function

EDUCATION & EXPERIENCE

• Five (5) years facilities experience in a lead or supervisory capacity required
• High school diploma or G.E.D. required

CERTIFICATES, LICENSES, REGISTRATIONS

• Must maintain valid driver's license and be insurable

KNOWLEDGE, SKILLS AND ABILITIES:

• Demonstrate and encourage high standards of behavior; provide regular feedback in a positive and timely manner; treat others equitably; empower, motivate and guide others.
• Self-directed/effective personal time management; juggles multiple priorities and deadlines.
• Ability to thrive in a fun, fast-paced, team-oriented environment, where both individual and group performance are encouraged, supported and rewarded.
• Communicate effectively in writing, orally, and interpersonally.

PHYSICAL DEMANDS

Heavy

Lifting 100 pounds maximum with frequent lifting and/or carrying objects weighing up to 50 pounds

WORK ENVIRONMENT

Moderate

Occasionally exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)