Team Lead- Optometry Office

We are a growing private optometry practice dedicated to providing exceptional eye care and a welcoming experience for our patients. As a small team of fewer than 10 people
, we pride ourselves on our close-knit, collaborative environment where every team member makes a meaningful impact. We are seeking an energetic and upbeat Team Lead to oversee daily operations, drive efficiency, and foster a positive and professional office culture.

• Staff Leadership & Operations
• Coordinate daily schedules and workflows across the practice.
• Train, onboard, and mentor staff to meet performance and service standards.
• Oversee team accountability, conflict resolution, and HR-related tasks.
• Cover for absent staff across departments to maintain efficiency.
• Optical Oversight
• Manage optical operations including ordering, inventory, and quality assurance.
• Monitor and optimize sales processes, patient experience, and retention.
• Conduct market analysis and identify opportunities for growth.
• Business Support & Strategy
• Oversee performance monitoring, process improvement, and compliance.
• Support hiring efforts including job postings, candidate sourcing, screening, and interviewing.
• Facilitate problem resolution and crisis management.
• Contribute to long-term planning and company culture development.

• Strong leadership and organizational skills with proven reliability.
• Energetic, positive, and approachable personality able to motivate and influence office culture.
• Prior retail management experience strongly preferred
  ; optical experience is highly desirable.
• Experience in customer service, staff development, and process optimization.
• Ability to troubleshoot, multitask, and remain composed under pressure.
• Comfortable working in a small-team environment (fewer than 10 people) where flexibility and teamwork are essential.

• Competitive salary: $50,000 – $55,000 annually.
• Opportunity to be a key leadership partner in a growing private practice.
• Positive, team-oriented work environment with direct mentorship from the doctor/owner.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Information Technology
• Industries:
  Optometrists

Location:

Omaha, NE