Operations Manager

Job Description

Job description:

Operations Manager - Multi-Family Property Portfolio

$85,000/year Omaha, NE Full-Time

Are you ready to take charge and make your mark in multi-family property management? Our client is a fast-growing organization looking for an experienced Operations Manager to lead the daily operations across two established property portfolios in Omaha. This is a high-impact, hands-on leadership role where your expertise will directly influence everything from resident satisfaction to financial results.

What You'll Do:

• Lead the day-to-day operations for multiple properties, with full ownership over maintenance, capital projects, and resident relations.
• Take charge of the financials-approve expenses, spot trends, and drive profitability across the portfolio.
• Be the key connector: ensure smooth communication between maintenance teams, vendors, property managers, and residents.
• Streamline unit turns and set pricing strategy using your own Turn Matrix.
• Maintain top-quality standards by conducting quarterly property walks and closely partnering with maintenance techs.
• Build and manage relationships with vendors, handling everything from onboarding and insurance to contract negotiations.
• Oversee App Folio operations, including documentation, contact center management, and financial workflows.
• Lead weekly operations meetings and keep projects moving with daily stand-ups.
• Coordinate capital improvement plans and project schedules.
• Recruit, hire, and develop talented maintenance and resident relations staff.
• Collaborate with company leadership to promote a strong, positive workplace culture.

Requirements

What We're Looking For:

• 10+ years of experience in property management, maintenance coordination, or vendor management-multi-family housing experience is a big plus.
• Strong knowledge of App Folio or similar property management software.
• Financially savvy-comfortable managing expenses, reviewing P&L statements, and making data-driven decisions.
• Natural leader-self-motivated, accountable, and able to inspire and lead teams.
• Hands-on approach-willing to travel locally for property visits and jump in where needed.
• Solid understanding of contracts, compliance, and vendor management.

Benefits

Why Join Us?

• Competitive base salary starting at $85,000, with potential for growth.
• Direct influence on portfolio performance with real decision-making authority.
• Work in a culture that prioritizes team development and operational excellence.
• Enjoy a dynamic role with a mix of field operations, financial management, and team leadership.
• All properties are in the Omaha area-no overnight travel required.

Interested?

If you're ready for your next challenge, we want to hear from you! Qualified candidates will be contacted within 48 hours for a confidential phone screen. Our recruiting team will review all resumes on behalf of the hiring organization.

We're proud to be an equal opportunity employer.