Hospital Supv Insurance Billing and Collections​/Revenue Cycle

Hospital Supervisor Insurance Billing and Collections / Revenue Cycle

Schedule:

Mon - Fri, 8:00am - 5:00pm; some hybrid

At Children’s Nebraska, our mission is to improve the life of every child through exceptional care, advocacy, research and education. As the state’s only full‑service pediatric healthcare center, we provide comprehensive, holistic care to our patients and families—from primary and specialty care to behavioral health services and everything in between. Dedicated to a People First culture, we foster an environment with joy, belonging, wellbeing, learning and growth.

Turn your passion into purpose and make a difference where it matters most.

This position will serve as the leader and advocate for coordinating assigned functions for their teams to accomplish organizational and departmental strategic goals and objectives. It is responsible for providing direct supervision and daily management for insurance and government collections to include claims, A/R follow‑up, denials and appeals. It includes supervising, monitoring, and analyzing all activities to adhere to department standards and maximize operations revenue.

The role provides day‑to‑day work direction and guidance, including delegating work, facilitating adherence to department and organization standards, and mentoring. It develops, implements and enforces goals, policies and procedures, and productivity to ensure timely resolution of third‑party reimbursement, department issues. It is also responsible for analyzing, recommending updates and changes to EHR and clearinghouse build and coordinating testing of changes with the IT team, providing training and/or support on an as‑needed basis for special projects, process changes and system issues.

• Leadership and Team Management:
  Supervise and provide leadership to team members, including mentoring and coaching to foster professional growth and high performance.
• Assists in outcomes management by holding self and others accountable to meet stated outcomes, objectives, goals, timetables and commitments, adhering to outcomes even in the face of unforeseen circumstances.
• Prioritizes and coordinates daily work activities. Provides leadership and guidance by sharing expertise with others. Approves schedules and monitors time worked.
• Conducts employee performance management duties including performance evaluations, setting goals, dissemination of information, coaching, addressing performance issues, and recommending termination of employment.
• Submits notifications for personnel actions (e.g., status changes, termination).
• Participates in selection, hiring, and salary recommendations.
• Coordinates onboarding and training for new hires, ensuring they are well‑prepared for their roles.
• Supports ongoing communications to keep the team updated on system changes, policies, and best practices.
• Acts as mentor and resource for team members, providing guidance on technical or procedural challenges.
• Effectively manages workload with accuracy and attention to detail per departmental policy requirements.
• Operational Management & Excellence:
  Develops, maintains, and implements policies, process workflows, internal controls, and procedures to achieve optimum service delivery using automation.
• Analyzes processes and procedures, making recommendations and/or decisions on guidelines for daily processes/activities within the department, and recommending policy changes.
• May participate in the implementation of business plans for the area. Responsible for implementing and executing business plans or activities for the assigned units, making decisions guided by the business plan and resource availability that impacts service levels and the team’s ability to meet objectives.
• Addresses escalated issues, questions or concerns in a timely and professional manner.
• Serves as a liaison between all inter‑disciplinary team members to ensure smooth operations and to resolve related issues.
• Utilizes and recommends available resources to facilitate an outstanding patient experience.
• Ensures compliance with quality assurance, safety practices, policies, regulatory, and legal requirements.
• Assists the…