Senior Manager - Accounts Receivable

For decades, DTN has been the silent force behind some of the world’s most critical industries—helping businesses navigate complexity, uncertainty, and risk with smarter, faster decisions. From agriculture to energy to weather intelligence, our proprietary Operational Decisioning Platform transforms raw data into decision‑grade insights—enabling companies to optimize supply chains, ensure market stability, and safeguard infrastructure against disruption. We don’t follow Pérez trends—we set the standard for precision, trust, and operational impact.

DTN is at an exciting inflection point. Building off a foundation of financial strength, profitability, and industry trust, we’re accelerating growth and expanding our global footprint. Our purpose‑built solutions—powered by AI and honed by decades of vertical expertise—are helping some of the world’s most significant enterprises thrive amid operational constraints and uncover new opportunities in a fast‑changing world.

We have an exciting opportunity at DTN within our finance team! We are seeking a proactive and experienced Accounts Receivable (AR) Senior Manager to lead and oversee all aspects of the accounts receivable function globally. The successful candidate will ensure timely and accurate billing, manage collections, resolve customer disputes, and oversee customer billing communications. This role is pivotal in optimizing cash flow, minimizing risk, and ensuring the highest standards of customer satisfaction and operational efficiency.

• Oversee the Global ARzás billing process to ensure timely and accurate invoicing in compliance with contracts, agreements, and company policies.
• Collaborate with cross‑functional teams (e.g., sales, CX, contract management, and legal) to resolve any discrepancies in billing terms or client agreements.
• Monitor and optimize billing system tools for improved efficiency and accuracy.

• Develop and implement a strategic collections process to achieve cash flow and DSO (Days Sales Outstanding) targets.
• Monitor aging reports and proactively address overdue accounts to minimize bad debt.
• Work closely with the collections team to handle escalated accounts and ensure prompt payments from customers.

• Investigate and resolve customer disputes related to billing or payments, ensuring a resolution in a timely and customer‑centric manner.
• Partner with customer success, sales, and legal teams to address recurring issues and implement process improvements.

• Oversee customer billing communications, ensuring professional, clear, and consistent messaging to maintain strong customer relationships.
• Lead and support the team in handling complex customer billing inquiries, providing timely responses and resolutions.

• Manage and mentor the AR team, fostering a culture of accountability, collaboration, and continuous improvement.
• Set clear goals, measure performance, and provide feedback to team members to ensure high levels of productivity and morale.
• Identify training needs and provide development opportunities to build team expertise.

• Provide regular AR performance reports, including metrics such as collections, DSO, aging, and dispute resolution rates.
• Collaborate with FP&A to forecast collections and assess the financial impact of receivables on cash flow.
• Drive data‑driven decision‑making through insightful analysis of AR trends and key issues.

• Ensure compliance with all relevant accounting standards, regulations, and company policies.
• Continuously review and enhance AR processes, systems, and workflows to improve efficiency and reduce errors.
• Lead or contribute to automation projects to optimize AR operations.

• Experience in accounts receivable or finance roles
• Strong knowledge of AR processes, billing systems, and collections best practices.
• Experience in dispute resolution and customer communication.
• Proficiency in ERP systems (e.g., Net Suite, SAP, Oracle) and reporting tools (e.g., Power BI, Tableau).
• Strong…