Director of Landscape Operations

Position

• Title: Director of Landscape Operations
• Reports To: Chief Operating Officer (COO)

• Base pay: $90,000.00/yr - $/yr

The Director of Landscape Operations at Sun Valley Landscaping leads the Landscape Division with precision, accountability, and care. This role is responsible for driving operational excellence, maintaining gross margin performance, and ensuring superior experiences for both clients and employees. The ideal candidate combines strong systems thinking with people-focused leadership, thrives in a fast‑paced, values‑driven environment, and consistently upholds high standards.

Success in this position requires building robust processes, coaching managers and crews toward ambitious goals, and embodying The Sun Valley Way:
People, Integrity, Craft, Serve, and Improve.

• Leadership (40%)
  • Provide leadership, management, and accountability for Landscape Operations, Project Manager, and Project Admin roles.
  • Establish and maintain divisional service standards, safety practices, and operating cadence.
  • Collaborate with peers and executives to resolve operational and cross‑functional challenges.
  • Drive divisional KPIs, scoreboards, and gross margin accountability.
  • Model company policies and core values while fostering trust and culture across teams.
• Operations (40%)
  • Own and manage the division’s annual budget of $3.5M in 2026.
  • Accountable for training, safety compliance, equipment standards, and quality expectations.
  • Own the landscape client satisfaction outcomes by providing superior experience and quality.
  • Maintain scheduling discipline for project planning, materials staging, and installation readiness.
  • Lead weekly division meetings and over/under reviews.
  • Partner with PM and support teams to manage budgets, materials, and workflows.
  • Ensure accuracy of Aspire templates, production rates, and materials lists.
  • Leadership position in winter operations (snow removal operations).
• Scheduling & Planning (20%)
  • Develop and oversee efficient weekly and monthly crew schedules.
  • Align staffing capacity and labor planning with throughput targets.
  • Lead pre‑construction meetings ensuring seamless sales to production handoff.
• Cross‑Functional Leadership (ongoing)
  • Serve on leadership team attending weekly, monthly, annual meetings.
  • Build trust and accountability within teams.
  • Coach managers and crew leaders for growth and performance.
  • Collaborate with Sales/Design, HR, and Fleet teams for seamless execution.
  • Owner of vendor relationships, including sourcing, cost negotiation, and quality control.
  • Lead hiring, onboarding, and performance management with HR support.
• Performance Metrics
  • Gross margin achievement for the Landscape Division.
  • Throughput and efficiency goals (total budgeted hours for season).
  • Employee and customer Net Promoter Scores (NPS).
  • Safety compliance and incident reporting.
  • Team engagement and retention of key roles.

• Bachelor’s degree in construction management, horticulture, landscape operations, or related field preferred.
• 10+ years in landscaping, construction, or field operations with leadership experience.
• Proven ability to lead systems and people to achieve results.
• Strong knowledge of budgets, KPIs, forecasting, and crew utilization.
• Proficiency with Aspire, Microsoft 365, and scheduling platforms preferred.
• Ability to pass credit, background, and drug screening.

• Medical insurance
• Vision insurance
• Paid paternity leave
• Disability insurance
• 401(k) with company match
• Wellness reimbursement
• Cell phone stipend
• Paid holidays and PTO
• Parental and bereavement leave
• Simple IRA
• Fridays off in January and February
• Yard and service discounts for immediate family