Immigration Specialist

Overview

Job Type: Full-Time

Position Summary: The Immigration Specialist provides immigration legal assistance to individuals seeking benefits from U.S. Citizenship and Immigration Services (USCIS). This position collaborates with internal staff and external partners to deliver high‑quality immigration legal services to refugees and immigrants, helping to increase program referrals and support revenue growth.

• Provide legal representation to individuals seeking immigration benefits from the U.S. Citizenship & Immigration Service (USCIS). Provide initial consultation, case preparation, follow-up, and attend interviews at USCIS with clients.
• Make appropriate referrals as necessary for immigration legal services beyond the scope of the program and for other social service needs
• Assist and support the Program Manager with various administrative duties as well as interpretation and translation
• Work with the program leadership to train and obtain DOJ status (United States Department of Justice Accredited Representatives).
• Provide collaboration and guidance regarding the most effective means of service delivery and case management within the LIS network
• Collaborate with ILS DOJ Accredited Representatives regarding complex immigration legal cases
• Keep comprehensive up-to-date notes of client contact, indicating date, subject matter, and resolution in client’s file, and notify them of all activity regarding their case in a timely manner
• Maintain all case records, documentation and fee collection as specified by LFS policies & procedures
• Actively participate in case review and other meetings needed to effectively provide excellent quality service
• Collect data for monthly reports for use in measuring program outcomes
• Actively participate in public education workshops regarding important immigration issues facing the international community
• Attend trainings on immigration law and via online opportunities. Must keep current of changes in immigration law and procedures

• Previous accreditation by the Department of Justice (DOJ) preferred or the ability to participate in training program to obtain DOJ accreditation which will require frequent overnight trips out-of-town to attend conferences and job shadowing at other offices across the state.
• Must maintain DOJ accreditation by continuing to attend immigration law trainings
• Experience working one-on-one with people dealing with personal information requiring confidentiality
• Must have understanding and sensitivity to people dealing with personal information requiring confidentiality
• Ability to read, analyze and apply legal material required
• Ability to meet deadlines is required
• Must have ability to interview clients listening for information and follow-up with additional appropriate questions
• Excellent written and verbal communication skills required: public speaking abilities preferred
• Regular and predictable attendance, and promptness for work.
• Commitment to uphold the mission, vision, and values of Lutheran Family Services.
• Support Lutheran Family Services in the organization’s objective to be an inclusive and accessible workplace.

• Analyzing Skills
• Organizational Skills
• Critical Thinking
• Self-Monitoring
• Leadership

• Approved DOJ Partial Accreditation Preferred.
• Bilingual Language Skills Preferred
• 1 Year clerical experience in office setting required
• Microsoft Suite experience required.
• Valid Nebraska driver’s license, proof of liability insurance and ability to drive for Agency business.

• Prolonged periods of sitting at a desk and working on a computer.
• Hybrid work environment (in office and remote)
• Laptop and company issued cell phone
• Potential evening or weekend availability as necessary
• Some travel required

Lutheran Family Services is an equal opportunity employer. We do not discriminate against any employee or applicant for employment on the basis of age, race, religion, color, ethnicity, disability, gender, sexual orientation, gender identity, or national origin.