Assistant Product Specialist

At Conductix-Wampfler, we lead the way in electrification and cable management solutions. As we continue to grow, we’re looking for a detail-oriented and customer-focused Assistant Product Specialist to join our team in Omaha, NE.

In this role, you’ll collaborate with customers, prospects, and internal teams to develop tailored product specifications, quotations, and solutions. You’ll support our Engineered Product Specialists and work cross-functionally to ensure customer satisfaction and technical accuracy.

What You’ll Do:

• Develop a strong understanding of assigned engineered products and their applications.
• Prepare accurate and timely quotations and technical documentation.
• Communicate with customers via phone, email, virtual meetings, and occasional in-person visits or trade shows.
• Coordinate with Sales, Engineering, and other departments to deliver high-quality solutions.
• Uphold our Core Values of Caring, Adding Value, and Teamwork in every interaction.

What We’re Looking For:

• Excellent written and verbal communication skills.
• Proficiency in Microsoft Outlook, Teams, Excel, and other Office applications.
• Strong organizational skills and attention to detail.
• Ability to manage multiple projects and maintain accurate records in a CRM system.
• Familiarity with technical drawings or CAD is a plus, but not required.
• Post-high school education and prior customer service or project experience preferred.
• This is a full-time, in-office position based in Omaha, NE.
• Hybrid work may be considered after six months, based on performance and business needs.

If you enjoy working in a collaborative environment and are driven to deliver high-quality solutions, we’d love to hear from you!

Conductix-Wampfler offers a great starting wage, with health, dental, and life insurance, 401k plan, paid vacation/personal time and holidays, profit sharing and tuition reimbursement program.

The Assistant Product Specialist works with customers and prospects to determine customers' requirements for their particular application(s) and develop appropriate product specifications, quotations, and solutions for assigned products – often under the direction of an Engineered Product Specialist. Works with Outside Sales and other departments to assure customer satisfaction with our work.

LOCATION

The Assistant Product Specialist position requires full-time, in-office attendance, five days a week, at our Omaha, NE location during the initial six months of employment. Hybrid work may be considered after six months at the discretion of the supervisor, based on performance and business needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (and any other duties that may be assigned):

• Engineered Product Knowledge
  • Over time, develop a strong understanding of the assigned products and applications for the markets served
• Accurate and Timely Quotations
  • Determine specifications as they relate to assigned products, develop quotations, and provide technical documents to customers. Work with customers primarily via telephone, email, and virtual calls; as well as occasional on-site visits and trade shows.
  • Consult with Engineered Product Specialists, Market Development Managers, or others as appropriate on decisions with high risk or with long-term implications.
  • Working with the Engineered Product Specialist for the appropriate products, make case-by-case decisions on issues such as pricing, discounting, requests for credit, or issues related to quality.
• Quality and EHS Compliance
  • Support and uphold the Quality and EHS policies of the organization.
• Core Values Commitment
  • Uphold the company's Core Values of Caring, Adding Value, and Teamwork.

Communication Skills:

The ideal candidate will possess exceptional written and verbal communication skills, which are critical for daily interactions with Inside Sales, Outside Sales, Engineering, other departments, and customers. The role requires troubleshooting, effectively communicating, and resolving issues in collaboration with other parties.

• Microsoft Outlook: Proficiency in Microsoft Outlook is essential, as it is the primary communication tool with both internal and external customers. The candidate must be capable of…