Manager, Licensing

We’re looking for a Manager, Licensing & Commissions to lead a high-impact team responsible for accurate agent licensing, and commission processing across all product lines and distribution channels.

This role blends leadership, operational excellence, and system expertise, partnering closely with Product, Actuarial, Accounting, and Technology teams to ensure our processes are compliant, efficient, and continuously improving.

• Lead and develop the Licensing & Commissions team, setting clear expectations and coaching for performance.
• Oversee accurate and timely commission payments and agent licensing in compliance with state regulations.
• Serve as the business lead for system enhancements, testing, and implementation impacting agent pay and licensing.
• Partner cross-functionally to support new products, regulatory changes, and system improvements.
• Manage intermediary onboarding, contract changes, renewals, and terminations.
• Monitor budgets, reporting, and controls to ensure operational and financial integrity.
• Communicate proactively and clearly to keep teams aligned, informed, and motivated.

• Bachelor’s degree in Business Administration or a related field, plus insurance industry experience.
• Experience leading teams while consistently prioritizing exceptional customer service.
• Knowledge of insurance operations with emphasis on agent licensing and commissions.
• Experience supporting system requirements, testing, and process improvements (Agile familiarity a plus).
• Strong analytical, organizational, and communication skills.
• Strong working knowledge of Excel and Word, with exposure to tools such as Tableau, NIPR Producer Database, Vertafore PLM, or similar systems preferred.

Health. Life. Retirement. The Physicians Mutual family empowers people from all walks of life to enjoy the financial security they deserve. That’s what Insurance for all of us® is about.

The Physicians Mutual family includes Physicians Mutual Insurance Company, Physicians Life Insurance Company and Physicians Select Insurance Company. Physicians Mutual offers reliable dental and supplemental health insurance, and pet insurance. Physicians Life provides important life insurance, Medicare Supplement insurance and coverage for funeral pre-planning. Physicians Select Insurance Company additionally offers exclusive Medicare Supplement insurance.

Since our start in 1902, our dedication to delivering on our promise has helped make us one of the nation’s leading health and life insurance providers. In fact, we are rated in the top 1% of insurance companies. We consistently maintain some of the highest financial strength ratings in the nation from independent insurance analysts, including A.M. Best Company and Weiss Ratings, ensuring we’ll be there for our policy owners and our employees far into the future.

But the achievement we’re most proud of? We have a 95% customer satisfaction rating — a true sign of a company dedicated to embodying its vision.