Account Manager, Commercial Insurance

Account Manager, Commercial Insurance

FNIC Trusted insurance advisors is looking for a Commercial Insurance Account Manager who will collaborate closely with producers and carriers to deliver exceptional service and long‑term value to our clients.

We’re currently looking for a Commercial Insurance Account Manager who will collaborate closely with producers and carriers to deliver exceptional service and long‑term value to our clients. Your role will be relationship‑driven and full of opportunities to solve real problems for real people. Our Account Managers thrive on challenge, enjoy building trusted client partnerships, and are always expanding their insurance expertise.

• Independently manage day‑to‑day service responsibilities for a commercial book of business, with a focus on accounts generating $3,000+ in revenue.
• Partner with producers to develop, coordinate, and support service plans for key accounts.
• Deliver exceptional ongoing service by preparing proposals, issuing certificates and auto , processing endorsements, audits, binders, and keeping all account tasks current.
• Ensure timely invoicing of all premium‑bearing transactions.
• Review policies upon receipt to ensure accuracy and adherence to agency standards.
• Respond promptly and professionally to client questions and service requests.
• Review client contracts and recommend coverage modifications to producers, clients, and carriers as needed.
• Communicate clearly and consistently with producers, clients, carriers, and internal team members.
• Maintain complete and accurate electronic account files while fully utilizing the agency management system.
• Effectively prioritize workload to meet deadlines and service expectations.
• Support producers in identifying and eliminating coverage gaps to reduce E&O exposure.
• Participate in quality reviews and comply with agency quality and compliance programs.
• Build and maintain strong relationships with clients to support retention and growth.
• Develop and sustain productive partnerships with insurance carrier representatives.
• Handle highly sensitive information with discretion and confidentiality, including Protected Health Information (PHI).
• Continuously build technical knowledge through training, publications, seminars, and industry resources.
• Maintain regular, reliable attendance and contribute positively to the team.
• Support special projects and other responsibilities as assigned.

• Competitive Pay:
  Market‑competitive compensation reflecting experience and expertise.
• Benefits You Can Rely On:
  Health, dental, and vision insurance; HSA with employer contributions; 401(k) match; employer‑paid disability coverage; and life insurance.
• Freestyle PTO & Work‑Life Balance:
  Trust‑based and freestyle time‑off approach with flexible telecommuting options.
• Dress for Your Day:
  Flexible dress code for client‑facing or behind‑the‑scenes roles.
• Invested in Your Development:
  Tuition reimbursement, training opportunities, and career growth paths across FNIC.
• A Workplace That Cares:
  Mental health support via EAP, virtual fitness classes, and in‑office gym access in Omaha; a culture prioritizing connection, fun, and collaboration.

• Valid Driver’s License.
• High school diploma or equivalent.
• Active Resident Property and Casualty Agent’s license.
• Strong verbal and written communication skills.
• Excellent organizational, prioritization, and decision‑making skills.
• Proficiency with Microsoft Office tools (Outlook, Word, Excel, Teams) and agency management systems;
  Applied Epic experience is a plus.
• Three (3) or more years of commercial lines insurance experience.

• Familiarity with Commercial Agriculture insurance products.
• Demonstrated commitment to ongoing professional development and pursuit of advanced insurance education.

Mid‑Senior level

Full‑time

Sales and Business Development

Insurance

Location:

Omaha, NE

Salary range: $150,000 – $248,600

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