Senior Claims Rep - General Liability

Senior General Liability Claims Representative

Seeking a highly skilled and experienced Senior General Liability Claims Representative to join a team. This is a fully remote, permanent position offering an excellent opportunity for growth and professional development. The successful candidate will be responsible for managing business owner liability claims, analyzing coverage issues, and performing routine claim adjusting functions. Strong analytical, communication, and interpersonal skills are essential for this role.

Salary Range: $105,000 - $125,000 per year.

• Competitive compensation
• Generous vacation and sick time
• Paid holidays
• 401(k) with company match
• Comprehensive healthcare package
• Tuition reimbursement after six months of employment
• Service recognition after five years of employment

• Manage an active desk of fast-track property damage liability claims under business owner policies.
• Analyze coverage issues under various standard industry forms, including Business Owners Coverage Form, Garagekeepers, Hired Non-Owned Auto, and Auto Services.
• Investigate, evaluate, and adjust new loss notices and claim tenders.
• Adjust total auto losses as part of liability claims.
• Draft coverage letters and communicate effectively with attorneys and other parties.
• Collaborate on setting reserves at appropriate levels for claims.
• Use sound judgment in managing Allocated Loss Adjustment Expenses (ALAE) during claims investigation.
• Maintain accurate and thorough documentation of claim files in accordance with established guidelines.
• Obtain and maintain adjuster licenses as required.

• Bachelor’s degree (BA/BS) required.
• CPCU or other industry designation is a plus.
• State adjuster license(s) is a plus.

• Minimum of 5 years of prior general liability claims adjusting experience preferred.
• Experience in handling bodily injury claims is required.

• Strong analytical skills.
• Excellent verbal and written communication skills, including proper grammar usage and the ability to convey information clearly and concisely.
• Strong interpersonal skills with the ability to work collaboratively and cooperatively.
• Ability to work independently and meet deadlines.
• Highly attentive to detail and capable of multitasking effectively.
• Proficiency in MS Word, Excel, and internet applications.
• Ability to work under pressure and exercise sound judgment in sensitive situations.
• Prompt responsiveness to inquiries with a sense of urgency.