Sr Systems Administrator

Sr Systems Administrator I page is loaded## Sr Systems Administrator Ilocations:
Omaha NE-6750:
Newport Beach CA-800time type:
Full time posted on:
Posted Todayjob requisition :
R16458
*
* Job Description:

** We’re actively seeking a
** Senior Systems Administrator
** to join our enterprise
** Endpoint Engineering
** team. It is preferred this role be performed in a Pacific Life office location in Newport Beach, CA or Omaha, NE,.As a Senior Systems Administrator on the Endpoint Engineering team, you will play a key role in Pacific Life’s long-term success by owning and managing endpoint operational support activities and driving initiatives that ensure end-user devices are built, deployed, and managed in a consistent, performant, and secure manner.

You will collaborate closely with operations support personnel and endpoint engineers who are passionate about delivering a high-quality experience for our end-user community.
** How You Will Make an Impact
*** Partner across the organization to identify, evaluate, and resolve issues related to the client computing environment and endpoint technology solutions.
* Own the successful delivery of
** operational initiatives
** that improve the security, reliability, and compliance of the endpoint environment while maintaining an excellent end-user experience.
* Manage the
** Endpoint Engineering support queue**, including prioritization, triage, and driving timely resolution of incidents and requests.
* Act as a
** point of escalation
** for the Service Desk and Desk Side teams, performing trend analysis and resolving complex or recurring technical issues.
* Develop, refine, and maintain
** operational metrics**, key risk indicators (KRIs), and reporting related to endpoint health, compliance, and performance.
* Assist and mentor teammates through knowledge sharing, documentation, and hands-on guidance.
* Partner closely with Security teams to ensure Endpoint Engineering risk issues are tracked, remediated, and resolved within defined SLAs.
** The Experience You Will Bring
*** 4+ years of experience in systems administration with a focus on endpoint engineering and complex client computing issue resolution.
* 4+ years of experience supporting
** modern endpoint management platforms** (e.g., Active Directory, Microsoft Intune, SCCM, Jamf).
* 4+ years of experience in endpoint security, patching, compliance, and risk management practices.
* Strong understanding of
** Microsoft Modern Workplace
** concepts and modern endpoint management in cloud and hybrid environments.
* Subject matter expertise in Microsoft systems and desktop technologies across physical and virtual environments, including service ownership within a tiered support model.
* Experience with VDI technologies, SSO, client patching tools, and core networking concepts.
* Proven track record of delivering operational projects in a fast-paced, multifaceted environment.
* Growth mindset with a passion for continuous learning and improvement.
* Strong communication skills with the ability to deliver clear, concise, and effective messaging.
* Bachelor’s degree or equivalent practical experience.
** What Will Make You Stand Out
*** Deep technical expertise and a demonstrated ability to troubleshoot complex endpoint issues at scale.
* Experience leading or supporting
** operationally focused projects
** in client computing environments.
* Hands-on experience implementing and managing
** Windows Autopilot
** and post-provisioning automation.
* Experience with
** Windows 365 Cloud PC
** and/or
** Azure Virtual Desktop**.
* Experience managing macOS devices using
** Jamf
* * and
** Apple Business Manager
** or similar platforms.
* Experience developing automation through scripting or code-based solutions (Power Shell, Python, Bash).
** You can be who you are*
* ** Base Pay Range:
** The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.$98,010.00 -…