Business Application Administrator

Overview

Baird Holm is seeking a Business Application Administrator to join our highly skilled IS team! This role is the primary technical owner of the firm's core business applications, with a strong emphasis on enterprise financial systems and is responsible for advanced troubleshooting, workflow analysis, database-level support, and ongoing optimization of business‑critical applications used by attorneys, billing, and administrative teams.

This position requires deep technical capability, strong SQL skills, and the ability to independently manage, maintain, and improve complex enterprise applications. The Business Application Administrator is expected to act as a trusted partner to the Billing team, IT peers, and attorneys, providing clear communication, proactive status updates, and disciplined task management.

This position may be performed onsite or remotely. Remote employees must be available for onsite travel on a periodic basis to support business operations, collaboration, and project needs.

Bring us your expertise and in turn, we can offer a complex role with variety and challenge, a comprehensive benefits package, 401k and profit sharing, mental wellness benefits and flexibility for work/life balance.

As the oldest and largest locally based law firms in Omaha, Nebraska, Baird Holm LLP is annually recognized as one of the preeminent law firms in the region. Our people are the defining factor that sets our firm apart from others. We believe that collaboration, diversity, and passion for the law bring our clients world-class solutions to real-world challenges. Since 1873, Baird Holm has constantly evolved to meet the changing needs of our clients - we represent leading and emerging companies, and take pride in offering a diverse, collaborative team of attorneys, paralegals and legal assistants who are committed to professional excellence in a collegial environment.

Baird Holm's commitment to attracting, retaining, and promoting a diverse work force is not only integral to the legal work of the Firm, but also to serving the interests of a wide-ranging client base.

• Serve as the technical owner for the firm's primary business applications, including enterprise financial and billing systems, as well as other core business platforms such as document management systems, CRM solutions, and related legal enterprise applications.
• Independently troubleshoot complex application, workflow, and data issues across development, test, and production environments.
• Diagnose and resolve workflow logic issues, integration failures, and data inconsistencies.
• Perform advanced database-level analysis, including writing and executing Microsoft SQL queries to investigate issues and perform approved bulk updates.
• Monitor application health, scheduled jobs, and background processes to ensure reliability and data integrity.

• Support billing, accounting, and finance teams with application-related financial processes, reporting issues, and data corrections.
• Assist with client intake, pre-bill, billing, and financial workflows, ensuring accuracy and operational continuity.
• Partner with business stakeholders to understand workflows and recommend system or process improvements.

• Ensure business applications are configured and maintained in accordance with firm security standards and client security requirements.
• Manage and review authentication methods, roles, permissions, and group-based access controls.
• Ensure least‑privilege access principles are applied across all supported applications.
• Maintain awareness of data security, confidentiality, and regulatory considerations relevant to legal and financial systems.
• This position has responsibility for ensuring that all supported business applications are managed with security as a core requirement, including appropriate access controls, data protection, and adherence to firm and client security standards.

• Plan, test, and coordinate application upgrades, patches, enhancements, and configuration changes.
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