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Service Desk Analyst: Frontline Tech Support & Troubleshooting

Job in Omaha, Douglas County, Nebraska, 68197, USA
Listing for: Paradigminfotech
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A global IT solutions provider is seeking a Technical Voice Support Specialist in Omaha, Nebraska. The ideal candidate will have 2 to 5 years of experience in technical support environments, providing assistance via phone and online tools. Strong skills in Windows and MAC troubleshooting, along with fluent English communication, are essential. Responsibilities include being the first point of contact for user issues and managing service requests.

This full-time position requires proactive problem-solving in a dynamic setting.
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