AI Solution Manager​/Expert Services Director

AI Solutions Manager:
Expert Services Product & Delivery Manager

Reports To:

VP / C(TBD)

Client & Partner Ecosystem:
Enterprise Clients, VARs, Resellers, Systems Integrators, Delivery Partners

Focus Areas:
Edge Data Centers, AI Solution Sets, SaaS, Fintech, Digital Infrastructure Platforms

Own and scale an AI consulting and advisory services portfolio that supports the commercial growth of Expert Services and AI Solutions platforms. Act as the primary liaison and account manager across clients, VARs, resellers, and delivery partners—bridging sales, solution design, and delivery execution.

This role is accountable for selling pilot engagements, converting them into repeatable consulting products and templates, and expanding accounts through multi-phase advisory programs aligned to edge data center and AI infrastructure deployments.

Edge AI Solution Centers delivers sustainable, space-efficient infrastructure aligned with limited demands on real estate, energy and climate. We are the solution to the massive data centers footprint.

• $XM in recurring and project-based consulting services revenue
• Pilot engagements converted into repeatable, template-driven offerings
• A standardized consulting product catalog and SOW library
• 5+ anchor enterprise clients with repeat advisory and delivery work
• Consulting offerings embedded into sales-led infrastructure pursuits

• Serve as primary AI Solutions & Expert Services owner for strategic client and partner accounts
• Sell pilot projects sourced from the sales team, partner ecosystem and external
• Expand pilots into repeatable engagements and long-term advisory programs
• Act as the front-line consulting interface with: VARs and resellers, systems integrators and delivery partners, enterprise and mid-market clients
• Partner with channel and alliances teams to co-develop joint offerings
• Drive Expert Services and AI Solutions product roadmap
• Translate recurring client needs into productized service offerings
• Define:
  Pilot structures and MVPs, Repeatable templates and delivery frameworks, Pricing models and margin targets

• Apply functional knowledge of AI solutions and infrastructure workloads to Expert Services (consulting) sales and solution design
• Advise clients on technical AI and infrastructure concepts
• Lead AI-focused Expert Services engagements translating AI workloads into productized consulting offerings. Advise enterprise clients and partners on AI-ready data center operational solutions. Partner with VARs, integrators, and sales teams to design pilot deployments and proofs of concept, converting outcomes into repeatable templates, reference architectures, and revenue-generating advisory products.

• Author, scope, and negotiate SOWs, SLAs, and MSAs

• Oversee consulting delivery (Expert Services) across internal teams and external partners

• Build repeatable:
  Consulting playbooks, Sales enablement materials, Delivery methodologies

• 5–10+ years in consulting, professional services, product-led services, advisory roles
• Experience working with VARs, resellers, integrators, and delivery partners
• Proven ability to sell, scope, and manage Expert Services engagements
• Experience with data centers, AI infrastructure, cloud, & digital infrastructure
• Operating as both account manager and product owner
• Consulting product management & lifecycle ownership
• Consultative and solution-based selling
• Account management and partner coordination
• AI-functional knowledge
• SOW / SLA structuring and negotiation
• Program governance and delivery oversight

Edge AI Solution Centers delivers sustainable, space-efficient infrastructure aligned with limited demands on real estate, energy and climate. We are the solution to the massive data centers footprint.