Sr. Product Development Support Specialist

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better.

Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.

We’re actively seeking a talented Senior Specialist, Product Development to join our Workforce Benefits Product Solutions team in Newport Beach, CA or Omaha, NE. Our new Workforce Benefits Division seeks to disrupt the group benefits industry with a digital first strategy.

This role follows a hybrid schedule of four days in the office (on-site).

The Senior Specialist, Product Development is a strategic leader responsible for serving as a primary resource for statutory paid family and medical leave and disability products, driving product development and spearheading new product launches across our expanding portfolio. You will report to the Lead Product Manager for Life, Disability & Absence and play a pivotal role in shaping product strategy, optimizing lifecycle management and providing influence and direction by guiding cross-functional teams and ensuring products remain competitive, compliant and closely aligned with evolving customer needs.

• Product Strategy: Develop and execute product strategies and roadmaps that align with organizational goals and evolving market dynamics. Demonstrate deep expertise and proactively expand knowledge in statutory paid family and medical leave (PFML) and disability, consistently tracking industry trends and assessing their implications. Collaborate closely with senior leadership to integrate these insights into both current operations and future strategic initiatives.
• Product Development: Manage the full product lifecycle, from ideation to launch and ongoing management and optimization. Collaborate with actuarial, underwriting, legal, compliance, distribution, claims, operations and technology teams to deliver solutions and influence all aspects of product delivery. Provide technical input for product filings, marketing materials and other materials.
• Performance & Benchmarking: Analyze product performance, conduct competitive benchmarking and incorporate internal and external customer feedback to drive improvements and business results.
• Stakeholder
  
  Collaboration:
  
  Support internal teams with product knowledge and updates. Foster effective communication and partnership across internal and external stakeholders.
• Process Improvement & Regulatory Compliance: Implement process enhancements to improve efficiency and quality. Monitor regulatory changes to ensure ongoing compliance.

• 5-7+ years’ experience in group insurance products; strong STD, LTD, statutory disability and PFML experience.
• Experience with regulatory compliance, product filings and benefit technology ecosystems preferred.
• Proven leadership of cross-functional teams and influence at all management levels.
• Strong project management skills; adept at balancing multiple priorities in a fast-paced environment.
• Excellent communication, presentation and relationship management abilities.
• Strategic thinker with a record of delivering results and driving innovation.
• Experience and knowledge of leave management and/or group Life/AD&D insurance a plus.

You can be who you are.
People come first here. We’re committed to a diverse, equitable and inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at  What’s life like at Pacific Life? Visit

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to…