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IT Support Technical Support

Tier 2 Help Desk Engineer — Client-Facing IT Support

Job in Omaha, Douglas County, Nebraska, 68197, USA
Listing for: All Copy Products
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading technology firm in Omaha seeks a Tier 2 Help Desk Support Engineer to provide technical support to clients. Responsibilities include answering customer calls, resolving support requests, and maintaining documentation. Candidates should have strong customer service skills and at least 2 years of technical support experience. The role offers competitive pay and various benefits, including medical insurance and generous vacation policy.
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