Specialist, Lockbox + Shift Differential

Specialist, Lockbox 17.50/hr + 10% Shift Differential

Join to apply for the Specialist, Lockbox 17.50/hr + 10% Shift Differential role at FNBO

Summary of the Job:
Prepare and process customer/bank deposits to meet or exceed established goals and deadlines. Learn and be knowledgeable across all functions in Retail Lockbox. Position can float from day to day depending on volume and staffing.

About This Role

Scheduled workdays are:
Thursday, Friday, Saturday, Sunday & Monday 12:00am to 8:30am. Off on Tuesday & Wednesday.

Prepare and process customer/bank deposits to meet or exceed established quality and quantity standards. Responsibilities include operating Opex equipment and ensuring accuracy and efficiency.

• Ability to run Opex Equipment for capturing customer transactions (standing or sitting for an 8-hr shift depending on workload).
• Focus on attention to detail and accuracy.
• Ability to multi-task as needed.
• Ability to understand and follow standard procedures, oral or written instruction.

Support the development and enhancement of established processes within the Lockbox department. Support the generation and implementation of new business and products within the Lockbox department. Actively participate in training for existing or new procedures within the retail lockbox department.

Understand and comply with the Bank's BSA/AML Program; adhere to all bank policy, laws, and regulations applicable to the role.

• Comply with the Bank's Customer Identification Program and Customer Due Diligence Policy.
• Identify, monitor, and report suspicious activity.
• Complete BSA/AML and other assigned training in a timely manner as directed by management.
• Report all compliance issues, violations of law or regulations in accordance with the steps defined in the FNO Compliance Accountability Program.

Demonstrate professional behavior and promote positive working relationships.

• Practice the FNBO Operating Philosophy and FN Operations’ values; support goals and strategic plan.
• Maintain a strong work ethic, encouragement, and positive feedback to team members.
• Maintain constructive working relationships, open communication, and a commitment to dependability and respect for team members.
• Demonstrate regular and predictable attendance, punctuality, and adherence to the schedule.
• Project a professional image in dress, manner, communication, and focus.
• Be accountable for continuous best efforts to complete the job assigned.

Required attributes include accountability, adaptability, collaboration, customer focus, initiative, learning orientation, and problem solving.

Special Note The role requires operating the Opex 150 or the Opex Eagle. When operating these, the role requires standing for 8 hours a day (with breaks) and potentially 5 days a week. Other equipment includes the Opex Falcon for sitting and opening mail, also about 5 days a week depending on staffing.

If you would like more information, watch the following videos:  and

Required

The Ideal Candidate for This Role:

• High school diploma or equivalent
• Regular and predictable attendance is a required essential function of the job.
• Excellent time management skills

Compensation

Compensation range (base pay): $35,015.00-$52,522.00. Final compensation offer may vary from the posted hiring range based on work experience, education, and/or skill level.

Work Environment

Onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a collaborative culture. Work location is subject to change based on business needs.

Benefits Overview

We offer a variety of benefits designed to keep you and your family healthy and financially secure, including:

• Medical, Dental, Vision Insurance
• 401k with matching contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits at

For additional information regarding compensation and benefits, e-mail FNBO at  Include the job number in the subject line:
Job number: R-.

Equal Opportunity & Belonging

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants).

Job postings are open for a minimum of 5 calendar days unless filled earlier due to volume of applicants.