Employee Retention Program Coordinator

Employee Retention Program Coordinator (Hourly)

The ERP Coordinator manages the Employee Retention Program, guides new hires through onboarding, and ensures orientation training is completed accurately and on time.

Are you an organized and proactive professional with a talent for coordinating and managing new hire experiences? You excel in ensuring a smooth onboarding process and overseeing orientation training programs with precision and timeliness. You are skilled at addressing and escalating ERP functionality issues, ensuring concerns are promptly communicated to leadership. If you focus on continuous improvement, reducing turnover, increasing retention, and positively impacting new team members’ learning experience and attendance, this role is for you.

• Leader in food safety solutions for contract sanitation and chemistry in the food processing industry.
• Over 10,000 dedicated team members across North America.
• Corporate headquarters in Atlanta, GA with team members in over 250 plants across North America.
• Over 50+ years of experience in creating long-lasting partnerships.

• Protect What Matters:
  We are in service of safety at every step, ensuring the health of everyone is central to all we do.
• Deliver On Our Promises:
  We uphold ethical standards and commitments to our teams, our customers, and our business.
• Win as a Team:
  We collaborate across diverse strengths to achieve stronger results together.
• Advance a Safer Future:
  We innovate more effective, sustainable, and cost-efficient food safety solutions.

The ERP Coordinator keeps the ERP program running smoothly. You will help manage the program, guide new team members through onboarding, and ensure orientation training is completed on time. Job duties include:

• Handle ERP issues, report to leadership, and provide feedback to reduce turnover and improve attendance.
• Facilitate ERP training sessions and ensure compliance with company policies.
• Coordinate the Employee Retention Program and ensure a positive onboarding experience.
• Implement, monitor, and complete the orientation training program on time.
• Report issues to leadership if ERP is not functioning properly at the plant.
• Provide feedback to help reduce turnover and increase retention and attendance.
• Facilitate ERP trainings using prepared resources and materials, including weekly trainer meetings, weekly new hire meetings, new ERP trainer onboarding, weekly leadership meetings.
• Review attendance, turnover, and retention with Site Manager.
• Partner with ERP Manager for best practices.
• Comply with company policies and procedures, using the escalation process when necessary.
• Other duties as assigned.

• Must be 18 years of age or older.
• Demonstrated ability to train team members.
• Good organizational skills and attention to detail.
• Good communication skills.

• Bilingual skills.
• Previous plant experience in a role such as FSS or higher.
• Proficiency with word processing, spreadsheet, and presentation software.
• External candidates should have experience in team member engagement or a similar role.

As ERP Coordinator you must be actively present on the plant floor during sanitation to conduct safety inspections, monitor team member training, and ensure proper Lockout/Tagout (LOTO) procedures. You will work in a wet, hot, or cold environment and may be exposed to chemicals such as bleach while wearing PPE. Shift may vary by location.

• Medical, Dental, & Vision Insurance
• Basic Life Insurance
• Short- and Long-Term Disability
• 401k Retirement Plan
• Paid Holidays (varies by location)
• Paid Vacation
• Employee Assistance Program (EAP)
• Training & Development Opportunities

Fortrex Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, veteran status, age, disability, or any other protected status, in accordance with applicable laws. Fortrex Solutions will provide reasonable accommodations as required by law.

APPLY! All applications will be reviewed, and qualified candidates will be contacted to continue into the interview process. If you feel you are a good fit, APPLY NOW!