Banquet Server Job Omaha area,Nebraska USA,Hospitality / Hotel / Catering

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

POSITION

PURPOSE:

To assist the banquet department with the coordination and service delivery of food and beverage experiences to our guests.

ESSENTIAL FUNCTIONS:

Set up tables with silverware, and other equipment per the event order
Maintain standards of quality and service according to Double Tree standards
Prepare workstations
Handle guest requests or coordinate additional assistance from the supervisor or manager
Communicate frequently with captains, supervisors, and managers
Maintain condition and cleanliness of banquet rooms, public areas, and storage areas.
Maintain inventory of necessary supplies.
Promote excellent guest/associate rapport by responding and completing all requests promptly, efficiently, and courteously
Attend all scheduled meetings and training sessions
Perform all other related duties and special projects as requested and/or assigned.

REQUIREMENTS:

High School Diploma preferred
Prior hospitality/customer service experience preferred
Ability to respond quickly and accurately to guest requests
Ability to handle multiple tasks quickly and efficiently
Knowledge of appropriate table settings and proper set-up preferred.
Dependable and reliable to meet the demands of a 24-hour operation with flexibility to work varied schedules
Attention to detail
Ability to effectively deal with guest and employee concerns in a friendly and positive manner.
Excellent interpersonal, listening, and communication skills including the ability to read, write, speak, and understand English
Must be able to lift, push, pull, and or carry up to 30 pounds
Ability to stand and move throughout continuously to perform essential job functions
Must be able to represent the company in a professional, well-groomed, and courteous manner

Equal Opportunity Employer


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