Suite and Catering Attendant - Baxter Arena

Overview

Suite and Catering Attendant – Baxter Arena at ASM Global. This position maintains organization and cleanliness of suites and catering areas while assisting guests in accordance with ASM Global Universal Service Standards and applicable Operational Standards.

• Pre-event suite and catering setup including chafing dishes, plates and silverware, televisions, lighting and overall ambiance in the suite.
• Verify and set up all event orders for Suite and Catering
• Identify suite or catering host and properly introduce yourself
• Take and place game day food and beverage orders
• Set up and check on game day food and beverage orders and serve guests until the end of the event
• Replenish food, beverages, condiments and utensils for suite and catering as needed
• Maintain standard of orderliness and cleanliness of suite and catering areas throughout the event
• Obtain signatures from the suite host on charges in a timely manner
• Clear all items from the suite and catering areas and clean all surfaces and chafing dishes
• Reset suite for next function, complete closing functions
• Check out with supervisor or manager

• Must have good customer service skills and the ability to develop and enhance guest loyalty
• Must follow all SAVOR… Omaha policies and procedures
• Must be present for all major events at the Arena

• Minimum of one year experience in a food service position required
• Previous supervisory experience preferred
• Must be at least 19 years of age and able to pass a credit check

• Excellent guest service skills; ability to adhere to Universal Service Standards
• Ability to complete required pre-employment sanitation and alcohol service training
• Knowledgeable in operating food service equipment, basic food preparatory techniques, sanitation and safety issues
• Strong verbal and written communication skills; ability to communicate with staff, plan ahead and prepare event plans simultaneously
• Highly motivated, ability to take initiative, effectively work with others and work in a fast-paced environment

• Frequent walking for entire length of shift
• Constant standing, bending, reaching and repetitive motions
• Frequent lift, push or pull items and objects weighing up to 50 lbs

• Moderate to extreme exposure to noise during events
• May be exposed to vibrations caused by extreme noise during events
• May be exposed to strobe lights/lasers during events
• May be exposed to chemicals when cleaning locations

Availability to work extended and/or irregular hours including nights, weekends and holidays

ASM GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.