Bellperson; Part-Time - Hilton Omaha

Bellperson (Part-Time) - Hilton Omaha (HOT0C8LT
)

Work Location:

Hilton Omaha, 1001 Cass Street, Omaha, 68102.

We are currently searching for a talented Part‑time Bellperson to join our team! The Hilton Omaha is located in downtown, directly connected via sky bridge to CHI Health Event Center and just minutes away from TD Ameritrade Ballpark and Old Market Entertainment District.

An ideal Bellperson is someone who provides excellent guest service skills and a focus on guest happiness — anticipating needs, responding quickly, and ensuring guests feel taken care of.

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through Daily Pay
• Hilton Shares: employee stock purchase program (ESPP) – 15% discount
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
• Debt‑
  
  Free Education:
  
  access to a variety of educational credentials through Guild Education, including college degrees and professional certifications
• Flexible shifts and days off
• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via Amazon Care
• Mental health resources, including free counseling through the Employee Assistance Program
• 401(k) plan and company match to help save for your retirement

* Available benefits may vary depending upon property‑specific terms and conditions of employment

As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
• Ensure messages and faxes are regularly delivered throughout the day
• Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
• Drive property‑designated vehicles to and from guest destinations such as guest room or local airport, as needed
• Assist in the maintenance, appearance and functionality of equipment

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. We look for demonstration of the following values:

• Hospitality – delivering exceptional guest experiences
• Integrity – doing the right thing, all the time
• Leadership – leading in our industry and communities
• Teamwork – being team players in everything we do
• Ownership – owning our actions and decisions
• Now – operating with a sense of urgency and discipline

Additionally, we seek the demonstration of key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended‑stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. We continue to provide exceptional guest experiences across our global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences every day.

And, our amazing Team Members are at the heart of it all!

Job:
Guest Services, Operations, and Front Office