HIM Release of Information Specialist​/Health Information Management

Schedule: Monday - Friday, working hours 7 a.m.

- 5 p.m., 40 hours

Children’s is the region’s only full‑service pediatric healthcare center. Our people make us the very best for kids. We cultivate passion, purpose, and professional development in an environment of excellence and inclusion, where team members are supported and deeply valued. Opportunities for career growth abound as we expand services and spaces, including the cutting‑edge Hubbard Center for Children. Children’s is committed to diversity and inclusion and is an equal‑opportunity employer, including veterans and people with disabilities.

The HIM Release of Information Analyst manages Release of Information (ROI) requests.

• Process release of information requests from patients/parents, insurance companies, other facilities, and various requesters.
• Process ROI requests in a timely manner.
• Comply with the Health Information Portability and Accountability Act (HIPAA) and other compliance requirements.
• Answer phones and respond promptly.
• Provide customer service as a priority and uphold hospital behaviors.
• Manage ROI requests in the electronic health record system and complete scanning and quality review (QR) tasks promptly.
• Assist visitors and physicians.
• Adhere to all facility policies and procedures for release of information.
• Maintain high quality and customer service standards.
• Assist with cross‑training of peers.
• Regular attendance at work is essential.
• Perform physical requirements as described in the Physical Requirements section.

• High School Diploma or GED equivalent (Required).
• Associate’s Degree in Health Information Management (Preferred).

• Minimum two (2) years of experience working with healthcare records or in a hospital HIM department (Preferred).

• Organized, self‑motivated, and able to work independently without direct supervision.
• Knowledge of hospital medical records management standards and principles.
• Intermediate computer skills, including spreadsheets and word processing.
• Strong interpersonal skills with attention to detail and ability to organize, interpret, and present data.
• Excellent oral and written communication skills; may deal directly with the public frequently.

Children’s is the very best for kids and for your career. We put YOU first so together we can improve the life of every child.