Secretary​/Nursing Assistant - NICU - or - Nights

Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.

Why work for Nebraska Methodist Health System? At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and the people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge.

We offer competitive pay, excellent benefits and a great work environment where all employees are valued. Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Location:

Methodist Women’s Hospital

Address: 707 N. 190th Plaza, Elkhorn, NE

Work Schedule:

6:45pm to 7:15am, 2-3 shifts per week, rotating weekends and rotating holidays

Essential Job Functions

• Promotes positive impression and welcoming environment of the unit through customer service.
• Greets and gives directions to patients, family members, visitors, physicians, staff, and other customers.
• Maintains safe, clean and neat work environment.
• Has no food at reception area: all drinks must be covered.
• Promotes quiet environment at the reception desk and in the hallways.
• Demonstrates good communication style and interpersonal communication skills with patients/families.
• Provides appropriate care specific to the age of the customer/patient, to ensure understanding and comfort level of treatment, as outlined in the Population Specific Criteria.
• Gives individualized customer service/patient care.
• Completes age specific competency assessment.
• Screens visitors according to protocols.
• Exhibits excellent interpersonal relations with patients, co-workers, physicians, and guests to ensure effective communications.
• Responds to patient needs promptly and courteously.
• Communicates feedback from patients and visitors regarding their hospital experience to the appropriate staff.
• Maintains a positive attitude while responding to requests in a timely and accurate manner.
• Communicates with other members of the health care team (food service, secretaries, housekeeping, etc.) as indicated.
• Actively participates in report process.
• Consistently recognizes and utilizes measures to provide for safe, efficient, patient care and work environment.
• Answers Call Lights in a timely manner and responds to patient requests and/or relays requests to appropriate resource when necessary.
• Performs other duties as delegated/under the direction of the professional staff.
• Assures coverage of all duties when self or other staff are off the nursing unit.
• Assists other team members when own work is complete.
• Appropriately reports incidents.
• Utilizes Standard Precautions and Transmission-based Precautions infection control techniques correctly and consistently.
• Adheres to policies and procedures.
• Directly responsible to the staff nurse and assists in the care of the patient by performing delegated activities utilizing the reciprocal process of the 4 Rights of Delegation:
  Right task, Right person, Right communication, Right feedback.
• Handles all general communication duties for the unit and maintains call systems and unit announcements as required.
• Tracks patient arrivals and coordinates caregiver notifications as needed.
• Maintains privacy and confidentiality of patients and staff information.
• Assists with maintenance of electronic medical records and documents data in Cerner and/or worksheets accurately and timely.
• Establishes and maintains initial patient chart upon admission and processes charts upon dismissal.
• Assists with medical records and prepares records for patient transfers as appropriate.
• Supports unit operations and participates in mandatory in services and continuing…