Clinical Lead, Healthcare

Overview

The Clinical Lead, under the direction of a provider, works as part of the medical office team performing clinical and clerical duties necessary to meet the goal of providing primary healthcare. Duties include preparing patients for visits, gathering information, assisting providers with procedures, answering the phone, making appointments, preparing medical charts, registering patients, performing laboratory procedures, distribution and/or administration of medications and assisting the medical staff.

The Clinical Lead for the clinic will serve as a liaison between the clinic and nursing leadership  Clinical Lead will be responsible for the day-to-day operation of the support staff including scheduling of HA's, MAs, CCMAs, staff orientation and training, giving feedback for performance appraisals and ensuring smooth clinic flow and the completion of necessary tasks in a timely fashion.

The clinical lead will provide support to the Immunization Coordinator as needed. The Clinical Lead will also give feedback to leadership on issues or needs that could impact the clinics.

• Prepare patients for visits and gather information to support clinical care.
• Assist providers with procedures and support clinical staff as needed.
• Answer phones, make appointments, register patients, and prepare medical charts.
• Perform laboratory procedures and assist with distribution and/or administration of medications.
• Serve as a liaison between the clinic and nursing leadership at One World.
• Oversee day-to-day operation of support staff, including scheduling HAs, MAs, and CCMAs.
• Coordinate staff orientation and training; provide feedback for performance appraisals.
• Ensure smooth clinic flow and timely completion of tasks.
• Provide support to the Immunization Coordinator as needed.
• Provide feedback to leadership on issues or needs that could impact the clinics.

• 1. High school diploma or GED minimum.
• 2. Graduate of Certified Nurse Aide (CNA) or Medical Assistant program and Medication Aide certificate required. AAMA certification, if applicable.
• 3. CPR/BLS certification preferred.
• 4. Phlebotomy Certification preferred.
• 5. Proficiency in English required for all locations; proficiency in Spanish required or preferred depending on clinic location and need.
• 6. Previous health care experience required.
• 7. Demonstrated ability to relate with warmth and empathy to One World patients and staff.
• 8. Demonstrated ability to provide excellent customer service.
• 9. Flexibility with changing work schedules.

One World Community Health Centers, Inc. provides a competitive benefits package that includes Medical, Dental, and Life Insurance;
Tuition Reimbursement; 401(k); free fitness center and more. If you want to apply your unique skillset to a diverse, caring, growing nonprofit that serves 50,000+ patients, please apply.

You can make a difference - in your life and the lives of others.

One World Community Health Centers, Inc. is committed to ensuring equal opportunity and non-discrimination in all hiring and employment practices. We are committed to equal treatment for all applicants and employees and will not discriminate based on age, race, color, ancestry, national origin, disability, sex/gender, gender identity, sexual orientation, religion, pregnancy, genetic information, veteran status, or any other basis protected by law.