OHS Program Manager

Position Summary

The Omaha Healthy Start Program Manager (OHS PM) will lead a team focused on addressing Maternal Child Health (MCH) related needs with the aim of reducing rates of infant mortality. OHS PM will provide oversight for OHS staff to ensure outreach, education, and case management goals are achieved. In addition, OHS PM will serve as the liaison between the team and community maternal child health initiatives in Douglas County, with a focus on North Omaha.

As a member of the Operations Department, the OHS PM will work in collaboration with CDHC leadership to ensure participants have the necessary supports to meet their healthcare needs.

• Plan and implement strategies related to the successful implementation of goals and objectives outlined in the OHS Grant Work Plan.
• Work in partnership with Federal, State, and Local MCH groups and initiatives, including but not limited to, Community Action Network (CAN), Douglas County Fetal Infant Mortality Review (FIMR), and Baby Blossom Collaborative (BBC).
• Provide oversight for staff to ensure standards are being met and that routine documentation of all staff is in accordance with established guidelines. This includes completing file audits and routine case conferencing.
• Lead efforts to ensure timely and accurate reporting to meet all internal and external requirements.
• In collaboration with Program Director (PD), provide clear and consistent updates to Healthy Start Project Officer.
• Collaborate with organizational leadership to identify and overcome needs related to participant access to care and services to meet integration goals.
• Develop programmatic procedures, educational materials, and operational effectiveness reports. Trains and ensures competency of staff on all departmental procedures and operations.
• In collaboration with the PD and Business Office, manage day-to-day activities and routine review of the programmatic budget to meet objectives while being good stewards of the funds.
• In collaboration with the PD, create a plan to monitor programmatic goals and develop performance improvement strategies as needed.
• Work in partnership with external organizations assigned to programmatic data collection and analysis in accordance with established Memorandum of Understanding(s).
• Conduct regular one-on-one meetings with direct reports to coach, train, develop and empower employees. Effectively communicate expectations.
• Ensure target populations and community partners are identified and engaged through robust outreach and health education strategies; with the ultimate goal of establishing care and/or enrollment in programs.
• Responsible for the staff life cycle to include: hiring, performance management, employee coaching, development, and disciplinary action.
• May perform other duties as assigned.

• Bachelor’s Degree required. Master’s degree in Social Work, Public Health, or Public Administration strongly preferred.
• Two or more years of management experience required. Leadership for case management teams preferred.
• Active and valid driver’s license.
• Adult and Infant CPR trained (can be completed within 3 months of hire).
• Demonstrated experience in financial planning, grants management, human resources and clinic operations.
• Demonstrated mastery of critical thinking, analytics, and problem solving skills required.
• Demonstrated ability to interact and communicate effectively with individuals at various levels both inside and outside of the organization, often in sensitive situations.
• Prior experience with populations who are underserved and underrepresented.
• Proficiency with Microsoft Office - Word, Excel, PowerPoint and Outlook.
• A proven track record of delivering on commitments within timeline and budget.
• Proficiency with meeting facilitation and project management.
• Language:
  English fluency (Karen, Burmese, Mai Mai and Sudanese language fluency a plus).
• Hours of Work:
  Expect to work 40 hours a week minimum.
• Travel:
  Moderate travel required.
• Exposure:
  The exposure characteristics described here are representative of those an employee encounters while performing the essential functions of this position. For example, while performing the essential functions of this job, the employee may be exposed to fumes or airborne particles and toxic or caustic chemicals. Additionally, the employee may be exposed to blood borne and other hazardous chemicals. Finally, the noise level in the work environment can be quite loud.
  
  In all cases personal protective equipment will be provided to the employee in combination with adequate ventilation and other engineering controls to minimize the risk of exposure or other hazardous occurrence.
• Physical:
  Reasonable accommodation may be made to enable individuals with special challenges to perform these essential functions.