Pharmacy Technician - Program Liaison

* Monday-Friday (no weekends)

* Hours:

8 a.m.

- 5 p.m. CST
* Wages:
Hourly $21.00 to $24.00
* Six paid holidays
* Must pass post-offer, pre-employment drug background tests as allowed by state, federal, local ordinance, statutes and licensing/accreditation requirements.

The Specialty Pharmacy Program Liaison serves as the primary point of contact for internal and external communication between the Company, pharmaceutical manufacturers and HUB service provider regarding program details, requests for information regarding product, case status updates, next steps in processing, and communication of reimbursement or coverage issues. This is a customer-facing role with the expectation to handle first line customer resolutions.

Primary Responsibilities:

Professional

Competencies:

* Ability to apply principles of logical thinking to a wide range of intellectual and practical problems.
* Strong oral, written and interpersonal skills. Ability to effectively educate, train and present information and respond to questions from groups of coworkers, managers, clients and customers.
* Excellent customer service with the ability to work with all levels of internal management and staff, as well as outside clients and vendors.

A passion for helping patients. Organized, high-integrity, attention to detail, ability to multi-task and work independently, dependable, quality focused, empathetic, good listener/communicator, able to effectively transfer knowledge to others. Energetic, outgoing, highly motivated team player.

Proficient with MS Excel, Word, and Outlook. Ability to comprehend and apply principles of basic math while analyzing data and generating reports.

Required Qualifications:

* Two years of experience in a physician’s office, healthcare setting and/or insurance background preferred
* Ability to travel as needed

Experienced pharmacy technician with national CPhT certification. At least 3 years of prior pharmacy technician experience is preferred

Working knowledge of specialty pharmacy; demonstrated understanding of specified disease state(s), competitors, healthcare industry trends, etc.

Experience with insurance verification, healthcare benefit assessment, paperwork and documentation for billing Medicare/Medicaid and commercial insurances preferred

HIPAA trained and /or the ability to work with and protect extremely confidential patient and employee information

Educational Requirements:

Licensure and Certification Requirements:

Current unrestricted state pharmacy technician registration/licensure.

National or state pharmacy technician certification per applicable State Board of Pharmacy requirements.
*
* Physical Requirements:

*** Must be able to remain in a stationary position up to 90% of the time
* The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc., and traverse conferences, meetings, and remote events.
* Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
* The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
* The ability to observe details at close range (within a few feet of the observer).The incumbent must maintain the confidentiality of personal information for the applications and licensing requirements, including any financial, strategic, or proprietary information. The Company does not consider this an exhaustive list of examples and may add or modify as deemed appropriate to the execution of the role.

Join Amber Specialty Pharmacy, where independent thinking and individualized care are the cornerstones of our dynamic approach in the specialty pharmacy and infusion services industry. As a wholly owned subsidiary of Hy-Vee, Inc., we stand at the forefront of healthcare innovation, headquartered in Omaha and serving patients nationwide.

Our commitment to exceptional patient care is unparalleled. We specialize in managing rare and chronic conditions, in categories like organ transplant, oncology, and more. With unwavering dedication, we provide comprehensive clinical support and patient management, ensuring each individual's unique needs are met.

What sets us apart is our commitment to core family values. At Amber Specialty Pharmacy, we uphold a tradition of respect and dignity for both patients and employees alike. Our passionate team delivers specialized care with honesty and compassion, making a positive impact on the lives we touch.

If you're seeking a fulfilling career that aligns with your values and allows you to make a meaningful difference in the lives of patients, join us at Amber Specialty Pharmacy. Together, we'll continue our legacy of exceptional care and innovation.
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